Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Wills

Mission Viejo

Summary

Enthusiastic and motivated sales professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, coaching and mentoring sales associates. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.

Overview

21
21
years of professional experience

Work History

Sales Representative

Republic National Distribution Company
12.2020 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting needs of accounts and supplier interests .
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Sales Representative

Young's Market Company
10.2004 - 12.2020


  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations. Received Sales Rep of the Year in 2011
  • Built relationships with customers and community to promote long term business growth.

Education

Wine And Spirits

WSET Level II
Wine And Spirit Education Trust
12-2019

Certified Specialist of Wine (CSW)
Society Of Wine Educators
11-2019

Bachelor of Arts - Business Administration

University of La Verne
La Verne, CA
01-2016

Associate of Arts - International Business

Mt. San Antonio College
Walnut, CA
06-2000

Skills

  • Customer relationship building and retention
  • Interpersonal communication skills
  • Thorough sales presentations
  • Detailed knowledge of beverage industry
  • Planning and organizing territory
  • Sales strategy development
  • Negotiation tactics
  • Upselling and cross selling
  • Customer needs assessment
  • Closing techniques

Timeline

Sales Representative

Republic National Distribution Company
12.2020 - Current

Sales Representative

Young's Market Company
10.2004 - 12.2020

Wine And Spirits

WSET Level II

Certified Specialist of Wine (CSW)

Bachelor of Arts - Business Administration

University of La Verne

Associate of Arts - International Business

Mt. San Antonio College
Jill Wills