Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JIIN CHOO

Toronto,Canada

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Expert at providing exceptional customer service by quickly and energetically completing special requests. Devoted to giving every customer a positive and memorable experience. Adept at working effectively, quickly mastering new skills and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Part-time Server

BBQ Chicken
Toronto, Canada
10.2023 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with host and kitchen staff to prepare for and serve customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.

Part-time Server

Noona Hol Dak Chicken
Gyeonggi-do, Republic of Korea
02.2020 - 04.2020
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Full-timer

Doing C&S
Seoul, Republic of Korea
03.2023 - 09.2023
  • 'The Hyundai Seoul' Valet Lounge Customer Service worker
  • Demonstrated excellent communication skills in resolving consumer complaints.
  • Communicated effectively with team members to ensure timely response times for customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong relationships with customers by providing personalized assistance and support.

Part-timer

Baby Angels
Gyeonggi-do, Republic of Korea
08.2019 - 02.2021
  • Assisting customer, infant swimming safety management and counter service
  • Answered 30 calls per shift to assist with customer questions and concerns.
  • Maintained database of customer information including contact details and purchases made.
  • Received payments from customers by cash or check, processed transactions accurately in the system.
  • Completed cleaning duties by sweeping and mopping floors and vacuuming carpet.

Part-timer

Greensum Art Academy
Seoul, Republic of Korea
01.2022 - 04.2023
  • Academy receptionist assistant
  • Scheduled and confirmed appointments through phone calls.
  • Processed customer payments and returns quickly and returned accurate change and receipts.
  • Answered customers' questions and provided information on academy procedures or policies.
  • Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
  • Ordered office supplies when stock levels were low.

Education

High School Diploma -

Ilsan Daejin High School
Gyeonggi-do, Korea
02-2018

Bachelor's Degree - Chinese Foreign Affairs And Commerce

GyeonggiForeign Studies
Seoul, Korea

ILSC Language School -

Skills

  • Exceptional customer service
  • POS operation
  • Menu knowledge
  • Guest Relations Management
  • Food Delivery
  • Table setting arrangements

Certification

  • Driver's License - South Korea, 2021

Languages

English
Professional
Korean
Native/ Bilingual
Chinese (Mandarin)
Elementary

Timeline

Part-time Server

BBQ Chicken
10.2023 - Current

Full-timer

Doing C&S
03.2023 - 09.2023

Part-timer

Greensum Art Academy
01.2022 - 04.2023

Part-time Server

Noona Hol Dak Chicken
02.2020 - 04.2020

Part-timer

Baby Angels
08.2019 - 02.2021

High School Diploma -

Ilsan Daejin High School

Bachelor's Degree - Chinese Foreign Affairs And Commerce

GyeonggiForeign Studies

ILSC Language School -

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