Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kodai Masuda

Toronto,ON

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Amiyakitei. Proven ability to enhance guest engagement and satisfaction while efficiently managing multi-table service. Proficient in cash handling and committed to maintaining high standards in hospitality service.

Overview

7
7
years of professional experience

Work History

Part-time Server

Italian Restaurant
Nagoya, Japan
04.2023 - 03.2026
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Monitored dining room flow and adjusted staffing needs during peak hours effectively.
  • Served food and beverages promptly with focused attention to customer needs.

Delivery Driver

Ginnosara(sushi Delivery)
Nagoya, Japan
03.2023 - 05.2025
  • Delivered sushi orders promptly, ensuring high customer satisfaction and adherence to quality standards.
  • Maintained accurate delivery logs and documentation utilizing GPS tracking systems.
  • Collaborated with kitchen staff to optimize order preparation and minimize delivery times.
  • Implemented efficient route planning strategies to enhance on-time deliveries.

Part-time Server

Amiyakitei(yakiniku Restaurant)
Nagoya Japan
07.2019 - 03.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multi-table service, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Trained new team members on restaurant protocols and service standards.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - English Studies

Aichi University
Nagoya, Japan
03-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service
  • Table bussing

Interests

  • Breakdance
  • Fashion

Timeline

Part-time Server

Italian Restaurant
04.2023 - 03.2026

Delivery Driver

Ginnosara(sushi Delivery)
03.2023 - 05.2025

Part-time Server

Amiyakitei(yakiniku Restaurant)
07.2019 - 03.2023

Bachelor of Arts - English Studies

Aichi University
Kodai Masuda