Jihye Seo
Toronto,ON
Summary
Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Ehwa Restaurant
Toronto, ON
12.2022 - 08.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cafe Worker
Something About Coffee
Republic Of Korea
08.2022 - 01.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Restaurant Worker
Schedule Cheongdam
South Korea
03.2022 - 08.2022
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Education
Bachelor of Arts - Financial & Business Economics
York University
: 4700 Keele St, Toronto02.2025
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Menu Memorization
- Order Management
- Creative solutions
- Problem Identification
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Restaurant Server
Ehwa Restaurant
12.2022 - 08.2023
Cafe Worker
Something About Coffee
08.2022 - 01.2023
Restaurant Worker
Schedule Cheongdam
03.2022 - 08.2022
Bachelor of Arts - Financial & Business Economics
York University