Results-driven hospitality professional with a strong background in customer service and food safety standards. Known for effective communication and reliability, consistently promoting a positive image while supporting kitchen operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Houseperson
Delta Hotels by Marriott Dartmouth
Dartmouth, Nova Scotia
09.2024 - Current
Supported front desk operations during high-volume periods.
Assisted housekeeping staff with inventory management and supply restocking.
Conducted routine inspections of common areas for cleanliness and safety compliance.
Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
Promoted a positive image of the hotel to guests and other team members.
Provided thorough and prompt cleaning services in fast-paced environments to maintain high standards of cleanliness and guest satisfaction.
Line Cook
Komos Eatery and Catering
London, Ontario
09.2022 - 08.2024
Prepared ingredients according to menu specifications and chef instructions.
Operated kitchen equipment safely and efficiently during food preparation.
Maintained clean and organized workstations throughout shifts.
Assisted in menu planning by suggesting seasonal ingredients and dishes.
Monitored food storage to ensure freshness and compliance with safety standards.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Followed health and safety standards to ensure a safe working environment for employees and customers alike.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Server
Fairmont chateau Lake Louise
Lake Louise, Alberta
05.2023 - 09.2023
Delivered exceptional service to guests, enhancing their dining experience in a fast-paced environment.
Coordinated with team members to streamline service during peak hours, ensuring timely order fulfillment.
Took accurate orders and communicated them effectively to kitchen staff.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Facilitated menu presentations and effectively communicated daily specials to patrons, improving customer engagement.
Maintained cleanliness and organization of dining areas throughout shifts.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Post-Graduate Certificate - Hospitality And Tourism Management
Fanshawe College
London
09-2022
Bachelor - Hospitality Administration And Management
IHM BANGALORE
Bangalore
10-2020
Skills
Food safety standards
Safety compliance
Inventory management
High-pressure environments
Customer service
Effective communication
Reliability and punctuality
Hazardous chemical training
Certification
WHMIS
FOOD HANDLER
Timeline
Houseperson
Delta Hotels by Marriott Dartmouth
09.2024 - Current
Server
Fairmont chateau Lake Louise
05.2023 - 09.2023
Line Cook
Komos Eatery and Catering
09.2022 - 08.2024
Post-Graduate Certificate - Hospitality And Tourism Management
Fanshawe College
Bachelor - Hospitality Administration And Management