Jiacheng MA (Kane)
Vancouver
Summary
Through previous professional experience,Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service.
Overview
7
7
years of professional experience
Work History
Autobody Technician
Crown Auto Body
09.2020 - 07.2022
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Followed standard operating procedures to achieve consistent quality of work.
Sales Consultant
Crown Auto Dealerships
08.2022 - 06.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Dilawri Automotive Group
08.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Sales Officer
Nike Company Store (China)
06.2016 - 07.2018
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Prepared sales reports with informative graphs and charts to outline key data.
Education
High School Diploma -
Beijing NO.25 High School
Beijing, ChinaCollision Repair Refinishing Prep Technician
Red River College of Applied Arts, Science And Technology
Winnipeg, MB05.2020
Skills
1:Use expertise to evaluate and acquire used cars
2:Contract Negotiation and Closing Tactics
3:Customer Oversight
4:Anticipate customer psychological assessment needs
5:Industry Trends
6:auto body repair
7:cut and polish the car
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Sales Consultant
Dilawri Automotive Group
08.2023 - Current
Sales Consultant
Crown Auto Dealerships
08.2022 - 06.2023
Autobody Technician
Crown Auto Body
09.2020 - 07.2022
Sales Officer
Nike Company Store (China)
06.2016 - 07.2018
High School Diploma -
Beijing NO.25 High School
Collision Repair Refinishing Prep Technician
Red River College of Applied Arts, Science And Technology
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