Jhaziel Octaviano
Labrador City,NL
Summary
Please accept my resume for any position I may qualify for. I am seeking full-time employment this summer and, I am eager to bring my strong work ethic and adaptability to your team. I have experience working both independently and in a team setting, ensuring tasks are completed efficiently and responsibly. I am organized, quick to learn, and committed to taking on new challenges. I look forward to the opportunity to contribute and succeed in this role.
Overview
3
3
years of professional experience
Work History
Cashier
Lakeside Convenience Store
Labrador City, NL
06.2024 - 08.2024
- Processed payments at the sales counter.
- Greeted customers upon arrival.
- Handled incoming calls.
- Restocked supplies to maintain inventory levels.
- Make sandwiches, prepare ice cream and popcorn
- Excel in rapid work environments.
- Communication skills to help out customers fulfill their needs
- Performed several responsibilities concurrently for successful day-to-day operations.
- Maintained accuracy while managing cash exchanges.
- Skilled in utilizing lottery management systems.
- Maintained cleanliness and organization of the area.
Costumer Service & Cashier
Canadian Tire
Labrador City, NL
11.2023 - 07.2024
- Processed various payments and transactions efficiently.
- Managed customer greetings and call responses.
- Processed payment transactions via phone efficiently.
- Effectively communicated with customers to address their needs.
- Coordinated multiple tasks to achieve daily goals efficiently.
- Achieve accuracy in cash transactions.
- Maximized efficiency through technological solutions.
- Ensure tidy workspace environment with systematically displayed items.
Cashier & Barista
Well Bean Café
Labrador City, NL
10.2021 - 10.2023
- Assisted customers with menu inquiries and service requests promptly.
- Provided daily customer service, ensuring satisfaction through friendly greetings and efficient order taking.
- Collaborated with team to ensure smooth food service operations.
- Brewed coffee and maintained cleanliness of the café and dishes while staying organized.
- Displayed thorough understanding of diverse coffee brewing techniques and components.
- Enhanced productivity by efficiently managing tasks in a high-pressure atmosphere.
- Cultivated a warm environment by demonstrating understanding and compassion.
Education
Graduate Certificate - Transition
Collage of North Atlantic
Labrador City, NLGraduate Certificate -
Menihek High School
Labrador City, NL07.2021
Skills
Customer Service: Persuasive communication and interpersonal skills to meet customer needs effectively
Organization: Ability to keep a clean and orderly workspace, ensuring efficient operations
Multitasking: Proficient in handling multiple tasks in fast-paced environments
Problem Solving: Capable of addressing customer concerns and complaints with patience and empathy
Leadership & Teamwork: Collaborates well with team members to achieve common goals
Creativity: Brings innovative ideas to enhance customer satisfaction and service delivery
Technology Proficiency: Experienced with cash registers, credit card machines, and food service technology
Emotional Intelligence: Understands and responds to customer emotions and needs
Languages
English
Full Professional
References
Lynett Calatrava
709-280-4170
Dan Dapulayan
431-334-9541
Timeline
Cashier
Lakeside Convenience Store
06.2024 - 08.2024
Costumer Service & Cashier
Canadian Tire
11.2023 - 07.2024
Cashier & Barista
Well Bean Café
10.2021 - 10.2023
Graduate Certificate - Transition
Collage of North Atlantic
Graduate Certificate -
Menihek High School