JINGFENG MIAO

-Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service

-Determine type of services to be offered and implement operational procedures

-Recruit staff and oversee staff training

-Set staff work schedules and monitor staff performance

-Control inventory, monitor revenues and modify procedures and prices

-Resolve customer complaints and ensure health and safety regulations are followed

-Negotiate arrangements with suppliers for food and other supplies

• In charge of all day to day restaurant operations, staff development & performance, including Front of House staffing, development and training, food quality and presentation, guest services and the maintenance of all policies and procedures in the restaurant;
• Responsible for creating and implementing company policies in relation to the effective and efficient operation;
• Monitoring revenue and making changes to menu and price if necessary;
• Planning staff schedules and solving any time conflicts between individual and restaurant;
• Resolving any customer complaints and satisfy customers’ need;
• Keeping track of store supplies and maintain inventory;
• Coaching, teaching and motivating the team to maintain high-quality guest service and safety;
• Making sure health and safety regulations are followed;
• Hiring, training and supervising local managers;

• Mentored junior mechanics through hands-on training and guidance on best practices in the field of elevator maintenance.
• Upgraded outdated elevator components with modern alternatives for improved performance and energy efficiency.
• Collaborated with building management to schedule timely elevator maintenance, minimizing disruptions to residents and visitors.
• Enhanced elevator safety by conducting thorough inspections and identifying necessary repairs.
• Increased equipment lifespan by performing regular lubrication procedures according to manufacturer guidelines.
• Diagnosed complex mechanical issues using advanced troubleshooting techniques, resulting in prompt resolution of problems.
• Repaired or replaced faulty components to return elevator or escalator to fully operational status.
• Completed preventive maintenance on machines to enhance production and maintain quality

• Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
• Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
• Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
• Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
• Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
• Processed and tracked orders and shipments to verify accurate and on-time delivery of products.

• Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
• Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
• Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
• Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
• Boosted store sales through effective merchandising, product placement, and promotional displays.
• Scheduled workers and delegated assignments to effectively meet expected customer and business demands.