Dedicated professional with experience in hospitality and healthcare. Skilled in housekeeping, team supervision, and maintaining safe, clean environments. Strong customer service focus and detail-oriented, ensuring comfort and satisfaction for guests and patients.
Overview
7
7
years of professional experience
Work History
Environmental Aide
Compass One Healthcare
London, Ontario
06.2024 - Current
Ensured cleanliness and sanitation standards in patient areas to support patient health and safety.
Facilitated waste disposal and recycling processes to promote environmental sustainability.
Partnered with healthcare staff to maintain a safe and hygienic environment for patients and staff.
Operated cleaning equipment and used supplies following safety guidelines.
Responded promptly to cleaning requests from medical personnel.
Reported maintenance issues to appropriate departments for resolution.
Disinfected beds, door knobs, handles, sinks, fixtures and nursing equipment.
Waitress
Yakiniku King
Niiza , Saitama Japan
11.2022 - 10.2023
Processed customer orders accurately and efficiently to ensure timely service.
Delivered attentive customer service to create positive dining experiences.
Ensured cleanliness of dining area and kitchen equipment to uphold health standards.
Housekeeping Supervisor/Room Inspector
East Hospitalities-Metropolitan Hotel
Ikebukuro , Tokyo Japan
11.2019 - 10.2022
Supervised daily housekeeping operations to maintain high standards of cleanliness and organization.
Trained new staff on standard operating procedures and safety practices to enhance team competency.
Resolved guest complaints regarding cleanliness promptly and professionally.
Inspected guest rooms for cleanliness and maintenance issues.
Coordinated with housekeeping staff to expedite room readiness for timely guest check-ins.
Monitored inventory of cleaning supplies for operational efficiency.
Responded promptly to customer complaints related to room conditions or services provided.
Room Attendant
Hotel Duo
Kinshicho, Tokyo Japan
12.2018 - 11.2019
Cleaned guest rooms and bathrooms to meet hotel standards, ensuring a welcoming and comfortable environment for guests.
Replenished supplies and amenities, contributing to enhanced guest comfort and satisfaction.
Collaborated with housekeeping team to streamline workflow and improve overall productivity.
Education
Some College (No Degree) - General Arts And Science
Fanshawe College
London
08-2025
Tourism And Hotel Management
STI College
Ormoc City Philippines
Skills
Infection control
Cleaning protocols
Equipment sanitization
Waste management
Safety compliance
Client relations
Timeline
Environmental Aide
Compass One Healthcare
06.2024 - Current
Waitress
Yakiniku King
11.2022 - 10.2023
Housekeeping Supervisor/Room Inspector
East Hospitalities-Metropolitan Hotel
11.2019 - 10.2022
Room Attendant
Hotel Duo
12.2018 - 11.2019
Some College (No Degree) - General Arts And Science