Jeuss Santiago
Brampton,ON
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure Driver examiner position. Customer focused individual that is driven by the need to help others that incorporates exceptional driving skills with attention to safety and the ability to follow directions and schedules precisely.
Overview
20
20
years of professional experience
Work History
Property Management Assistant
Orlando Corporation
02.2007 - 06.2022
- Promptly responded to tenant complaints and concerns for over 60 properties.
- Greeted costumers and tenants weekly.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs
- work in an environment independently on shifts.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations
- consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- effective task prioritization
- Participated in team-building activities
- listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operating company vehicle
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Upheld high standards of cleanliness, sanitation and service.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Completed individual and business documentation on-time and with minimal errors.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Cleaned vehicle regularly to maintain professional appearance.
- Checked in with dispatch service and updated with current location.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Performed daily vehicle inspections before and after trips.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Transported items to and from company site with focus on safety and efficiency.
- Maintained impeccable driving record and history of zero incidents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported hazardous materials and oversized shipments without incident.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Researched and adhered to planned highly efficient routes to optimize schedules.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Store Supervisor
H&M Fashion Distributor
08.2005 - 01.2007
- Conducted inventory analysis to determine optimal stock levels.
- Answered product questions and assisted customers in selection and checkout.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Floor Worker
Carbon Steel Profile
09.2003 - 07.2005
- Scanned and recorded inventory to maintain product supply levels and track shipments.
- Identified and repaired faulty machinery, resulting in minimal production downtime.
- Attended annual training to promote safety compliance standards and prevent OSHA violations.
- Identified areas of workflow inefficiency and implemented solutions that improved production by Number%.
San PAC Foods Limited
Custodian / Janitorial
03.2002 - 08.2003
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
Education
Hotel And Restaurant Management
Philippines Women’s Universty
Philippines 06.2000
Skills
- 14-years of strong face to face customer service skills as demonstrated from previous work experience
- 14-years operating company vehicle and maintaining zero accidents
- 20 years of clean driving abstract
- valid non-probationary Ontario Class "G" Driver's Licence in very good standing
- Physically fit to handle demands of the job
- 14 year of working experience outside and in all weather conditions
- Customer Relationships
- Knowledge of streets and locations within the City of Brampton and connecting communities City of Caledon , City of Toronto, York region , City of Mississauga and City of Halton etc
- Time, Mileage and Fuel Tracking
- Traffic Laws and Regulations
- Efficiency and Time Management
- Dependable and Trustworthy
- Accident Reporting
- Passenger Safety
- Fluent in English read, understand and follow written rules and procedures along with verbal instructions combined with an ability to communicate effectively
- Strong Working Relationships
- Upbeat and Positive Personality
- Excellent Driving Record
- Manual and Automatic Driving
- Adaptability and Flexibility
- Safe Vehicle Operations
Timeline
Property Management Assistant
Orlando Corporation
02.2007 - 06.2022
Store Supervisor
H&M Fashion Distributor
08.2005 - 01.2007
Floor Worker
Carbon Steel Profile
09.2003 - 07.2005
San PAC Foods Limited
Custodian / Janitorial
03.2002 - 08.2003
Hotel And Restaurant Management
Philippines Women’s Universty