Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JETON BREZNICA

San Diego

Summary

Professional Multi-site Service Supervisor, ambitious and ethical, with outstanding organizational, communication, and time management skills. Committed to developing a dynamic work area, fostering professional growth within teams, while maintaining high levels of accuracy and compliance. Results-oriented, effectively supervises employees, and manages day-to-day activities in the workplace. Outstanding delegation, prioritization, scheduling, and budgeting proficiency. Articulate communicator with strong attention to detail and superior work ethic.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Multisite Service Supervisor

Greystar
San Diego
01.2024 - Current
  • Supervised daily operations of property management teams at multi-site property with 1250+ units
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficiency improvements in workflow processes for teams.
  • Monitored daily performance of team members to ensure compliance with company standards.
  • Collaborated closely with upper management on special projects aimed at increasing profitability.
  • Identified training needs among staff members and provided appropriate coaching sessions.
  • Analyzed customer feedback data to develop strategies for improving service levels.
  • Conducted weekly meetings with team members to discuss goals and objectives.
  • Maintained comprehensive records of employee attendance, performance reviews, and disciplinary actions taken.
  • Participated in various learning and educational opportunities to update and maintain job knowledge.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Renovations and Maintenance Supervisor

Greystar
Oceanside
02.2020 - 12.2023
  • Oversee and manage renovation projects to ensure high quality and timely completion.
  • Collaborate with contractors and vendors to develop renovation plans and schedules.
  • Manage project budgets and resources to ensure cost-effective renovations.
  • Ensure compliance with building codes and safety regulations.
  • Inspect completed renovations to ensure quality and customer satisfaction.

Maintenance Supervisor

Bridge Property Management (now Greystar)
01.2017 - 02.2020
  • Supervised Maintenance operations for residential properties.
  • Managed a team of maintenance technicians, prioritizing tasks for timely completion.
  • Oversaw maintenance budgets and resources for cost-effective operations.
  • Coordinated with contractors and vendors for specialized repairs and services.
  • Conducted regular inspections to proactively identify maintenance needs.

Education

Bachelor's Degree - Architecture

Hasan Prishtina State University
Kosovo

Skills

  • Quality assurance
  • Team management
  • Performance monitoring
  • Safety compliance
  • Project budgeting
  • Customer relationship management
  • Vendor coordination
  • Employee training
  • Time management
  • Task delegation
  • Data analysis
  • Scheduling expertise
  • Adaptability and flexibility
  • Problem resolution

Certification

  • HVAC certified type II
  • CPO certified operator
  • Renovation Specialist
  • Maintenance Supervisor

Timeline

Multisite Service Supervisor

Greystar
01.2024 - Current

Renovations and Maintenance Supervisor

Greystar
02.2020 - 12.2023

Maintenance Supervisor

Bridge Property Management (now Greystar)
01.2017 - 02.2020

Bachelor's Degree - Architecture

Hasan Prishtina State University

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JETON BREZNICA