CATHERINE BUCALIG
Thunder Bay,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, upscale work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
14
14
years of professional experience
Work History
Dealer
Gateway Casino
Thunder Bay, Canada
11.2023 - Current
- Administer gaming procedures, policies, and control in the assigned table game
- Promote positive guest relations and address promptly and professionally by utilizing excellent communication skills
- Practice high customer service satisfaction by greeting, explained gaming knowledge, and friendly conversations
- Work successfully with a diverse group of coworkers to accomplish goals and promote friendly working environment.
Freelance Artist
Self Empolyed
Thunder Bay, Canada
05.2023 - 01.2024
- Provided innovative ideas for logos and branding that matched the company's aesthetic goals
- Drafted detailed sketch of characters, landscapes, and other artistic elements based on client specifications
- Developed creative concepts and designs for clients, utilizing a variety of mediums such as digital art, painting, drawing, and sculpture.
- Designed logos and promotional materials for various businesses such as glass painting, chalkboards, display arts, and seasonal designs.
Project Engineer & Maintenance Supervisor
Marianas Management Corporation
Garapan, Northern Mariana Islands
08.2020 - 05.2022
- Monitored and tracked project progress to support completion on time and within budget
- Defined and implemented safety protocols to enforce compliance with OSHA regulations
- Conducted job risk analysis, performance assessments, and identified potential issues that could impact the success of the project
- Provided guidance to junior staff members to ensure accuracy in their maintenance work
- Supervised installation of materials and equipment for compliance with drawings and specifications.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
Pit Supervisor
Imperial Pacific International
Garapan, Northern Mariana Islands
11.2015 - 05.2021
- Administered an efficient operation of all assigned table games with high standard of customer service
- Promote positive guest relations and resolve customer complaints promptly and professionally by utilizing excellent communication skills
- Monitored employee performance to ensure adherence to company policies regarding punctuality
- Maintained and observed gaming equipment for any malfunctions, repairs, or need of replacement.
Event Decorator
Events And Parties
Garapan, Northern Mariana Islands
01.2017 - 01.2020
- Conceptualized theme for the events and designs presented to the clients in a particular occasion
- Drafted and created samples such as invitations, back drafts, center table designs, balloon arrangements, gift items and souvenirs
- Discussed with clients on potential costs that best fit their needs within their budget range
- Planned and coordinated large-scale events, including seating arrangements, catering and decorations
- Decorated homes, offices and venues to customer specifications using variety of materials.
Pit Supervisor
Resorts World Manila
Pasay City, Metro Manila
01.2010 - 03.2015
- Managed overall operation of gaming tables in accordance to state regulation, company policies, and internal controls
- Compiled summary sheets for game actions, amount wagered, and paid for each shift
- Maximized customer satisfaction by promoting friendly, happy, and enjoyable gaming experiences
- Monitored cash buy-ins, chip changes, cards handling, jackpot bets and payments.
Apartment Manager
R & L Apartments
Quezon City, Metro Manila
01.2010 - 03.2014
- Managed the daily operations of the apartment complex including rent collection and tenant relations
- Conducted regular inspections of property to identify maintenance needs
- Negotiated contracts for services such as pest control, landscaping, repairs, and other services needed for the building
- Monitored financial performance of the property by analyzing income statements and balance sheets
- Maintained accurate records of rental agreements, leases, payments, and vacancies.
Education
Civil Engineering Technician - Civil Engineering
Confederation College
Thunder Bay, ON04.2024
OSHA Safety Course In Safety Management -
Vincent Aldan (Certified OSHA Trainer- USA)
07-2021
Bachelor of Science - Civil Engineering
Mariano Marcos State University
Philippines04-2004
Skills
- Project & Property Management
- Scheduling and Coordinator
- Monitoring and Preventive Maintenance
- Documentation and Reporting
- Customer Relation Service and Supervisory Skills
- Maintenance and Staff Management
- Excellent Verbal and Written Communication
- Contract and Administration Inspections
- Valid G1 driver's license
- Material Testing Processes
- AutoCAD and Civil 3D - Intermediate Level
Affiliations
- Established Safety Protocols, implemented Safety Data Sheets, organized emergency drills
- Practiced laboratory works in the college on testing soils, classifications, and concrete
- Competed and won bridge competition in the college
- Submitted a high graded contracts and tenders
Languages
English
Full Professional
Timeline
Dealer
Gateway Casino
11.2023 - Current
Freelance Artist
Self Empolyed
05.2023 - 01.2024
Project Engineer & Maintenance Supervisor
Marianas Management Corporation
08.2020 - 05.2022
Event Decorator
Events And Parties
01.2017 - 01.2020
Pit Supervisor
Imperial Pacific International
11.2015 - 05.2021
Pit Supervisor
Resorts World Manila
01.2010 - 03.2015
Apartment Manager
R & L Apartments
01.2010 - 03.2014
Civil Engineering Technician - Civil Engineering
Confederation College
OSHA Safety Course In Safety Management -
Vincent Aldan (Certified OSHA Trainer- USA)
Bachelor of Science - Civil Engineering
Mariano Marcos State University
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