Jesus Antonio Munoz Rebolloso
QC
Summary
A dynamic professional with a proven track record at BMW MOTO GABRIEL, knowledge in Microsoft Excel and exceptional customer service. Leveraged expertise in shipping and receiving to enhance operational efficiency, achieving high customer satisfaction. Demonstrates a positive attitude and professionalism, significantly contributing to team success and exceeding daily targets.
Overview
7
7
years of professional experience
Work History
Jockey Service, Motorcycle Delivery
BMW MOTO GABRIEL
02.2024 - Current
- Moving motorcycles from one side to another.
- Motorcycle showroom setup.
- Motorcycle mechanics assistant.
- Tagging the motorcycles of customers who come for a service or storage, taking control photos of the motorcycles and talking to customers about the problem with their motorcycles.
- Educated customers on proper motorcycles maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Deliver appropriate customer motorcycles by truck, well strapped and safe.
- Collect customers motorcycles which have been damaged or accidented in a professional and safe manner by a truck.
Warehouse Worker, Lift Operator
AMJ
09.2022 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Assisted in inventory management, conducting regular stock checks using the lift truck to access high shelves.
- Supported warehouse operations with the safe transportation of hazardous materials following proper protocols and regulations.
Professional Mover
La Capitale
02.2022 - 09.2022
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 10000 lbs.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
Cleaner
GDI
06.2021 - 02.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Line Packer, Line Supervisor
Imperial Snacking
03.2020 - 05.2021
- Professional packaging of a food production line.
- Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
- Exceeded daily packing targets through diligent work ethic and focus on time management skills.
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
Waiter, Bartender, Kitchen Assistant
Mr Pampas
07.2018 - 10.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Create cocktails for customers with a good attitude and style.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
Cashier, Cashier Supevisor
TIENDAS DE CONVENIENCIA EXTRA Y CIRCLE K
05.2017 - 07.2018
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Education
High School Diploma -
ESCUELA DE BACHILLERES VENUSTIANO CARRANZA
Torreon, Coahuila, Mexico06-2019
Skills
● Microsoft Excel
● Interior and Exterior Cleaning
● Shipping and Receiving
● Loading and Unloading
● Customer Service
● Kitchen Assistance
● Beverage Preparation
● Professionalism
● Excellent communication
● Positive attitude
Languages
English
Full Professional
French
Full Professional
Spanish
Native or Bilingual
Timeline
Jockey Service, Motorcycle Delivery
BMW MOTO GABRIEL
02.2024 - Current
Warehouse Worker, Lift Operator
AMJ
09.2022 - 11.2023
Professional Mover
La Capitale
02.2022 - 09.2022
Cleaner
GDI
06.2021 - 02.2022
Line Packer, Line Supervisor
Imperial Snacking
03.2020 - 05.2021
Waiter, Bartender, Kitchen Assistant
Mr Pampas
07.2018 - 10.2019
Cashier, Cashier Supevisor
TIENDAS DE CONVENIENCIA EXTRA Y CIRCLE K
05.2017 - 07.2018
High School Diploma -
ESCUELA DE BACHILLERES VENUSTIANO CARRANZA
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