Antonio Munoz
Summary
A dynamic professional with a proven track record at BMW MOTO GABRIEL, knowledge in Microsoft Excel and exceptional customer service. Leveraged expertise in shipping and receiving to enhance operational efficiency, achieving high customer satisfaction. Demonstrates a positive attitude and professionalism, significantly contributing to team success and exceeding daily targets.
Overview
3
3
years of professional experience
Work History
Jockey, Service Area, Motorcycle Delivery Driver
BMW MOTO GABRIEL
11.2023 - Current
- Motorcycle showroom setup.
- Motorcycle mechanics assistant.
- Tagging the motorcycles of customers who come for a service or storage, taking control photos of the motorcycles and talking to customers about the problem with their motorcycles.
- Educated customers on proper motorcycles maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Deliver appropriate customer motorcycles by truck, well strapped and safe.
- Collect customers motorcycles which have been damaged, accidented or in the winter season in a professional and safe manner by a truck.
Warehouse Worker, Lift Operator
AMJ
09.2022 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Assisted in inventory management, conducting regular stock checks using the lift truck to access high shelves.
- Supported warehouse operations with the safe transportation of hazardous materials following proper protocols and regulations.
Professional Mover
La Capitale
02.2022 - 09.2022
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 10000 lbs.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
Education
High School Diploma -
ESCUELA DE BACHILLERES VENUSTIANO CARRANZA
06-2019
Skills
- Microsoft Excel
- Customer Service
- Professionalism
- Excellent communication
- Positive attitude
- Shipping and Receiving
- Loading and Unloading
- Stamina and endurance
- Continuous learning commitment
- Strong communication skills
Languages
English
French
Spanish
Timeline
Jockey, Service Area, Motorcycle Delivery Driver
BMW MOTO GABRIEL
11.2023 - Current
Warehouse Worker, Lift Operator
AMJ
09.2022 - 11.2023
Professional Mover
La Capitale
02.2022 - 09.2022
High School Diploma -
ESCUELA DE BACHILLERES VENUSTIANO CARRANZA
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