Jesus Calles
Garden Grove
Summary
Dynamic Assistant Manager with a proven track record at Sprouts Farmer's Market, excelling in team leadership and customer service. Enhanced inventory management and sales strategies, resulting in improved stock accuracy. Skilled in staff training and development, fostering a collaborative environment that drives performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Sprouts Farmer's Market
2019.10 - Current
- Ran department as Produce Manager when needed.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on customer service best practices.
- Streamlined inventory management processes, enhancing stock accuracy and availability.
- Collaborated with department managers to develop promotional strategies and improve sales performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Coordinated staff schedules, optimizing labor costs while maintaining service quality.
- Led team meetings to communicate goals, address challenges, and foster a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Subway Employee
SUBWAY®Restaurants
2017.02 - 2019.09
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Santiago High School
Garden Grove, CA2017-06
Skills
- Customer service
- Team leadership
- Decision-making
- Staff training and development
- Time management
- Customer relations
- Staff supervision
- Task delegation
- Employee scheduling
- Customer rapport
- Sales strategies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Sprouts Farmer's Market
2019.10 - Current
Subway Employee
SUBWAY®Restaurants
2017.02 - 2019.09
High School Diploma -
Santiago High School