Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Jessie Johnston

Calgary,Alberta

Summary

Dedicated and results-driven professional with a versatile background in account coordination, wedding planning, and marketing. A self-motivated individual with a keen ability to set and exceed goals, consistently demonstrating a proactive and solution-oriented approach. Proven expertise in fostering strong client relationships, executing seamless events, and implementing effective marketing strategies.

Overview

12
12
years of professional experience

Work History

Account Coordinator

Counter Culture Agency
03.2022 - Current
  • Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
  • Streamlined communication between clients and internal teams for seamless project execution.
  • Assisted in developing and implementing successful marketing strategies to increase client revenue.
  • Negotiated contracts with vendors, securing cost-effective services that met clients'' expectations.
  • Collaborated with cross-functional teams to develop cohesive marketing plans and messaging.
  • Monitored industry trends to stay ahead of competitors, adjusting tactics as needed.

Service Associate

Stryker
11.2020 - 07.2022
  • Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
  • Coordinated with internal departments to ensure seamless support for clients'' needs across various channels.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Contributed to the development of operational policies and procedures that enhanced overall service quality.

Server, Key Holder

Ten Foot Henry
05.2016 - 06.2023
  • Demonstrated exceptional interpersonal and communication skills while serving customers in a fast-paced restaurant environment
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Served as a key holder, taking on leadership responsibilities during shifts and ensuring smooth operations.
  • Effectively trained new staff members, fostering a cohesive team environment and contributing to enhanced overall service quality.

Co-Founder, Wedding Coordinator

Hera Weddings & Events
02.2012 - 03.2016
  • Cultivated strong and trusting relationships with clients, resulting in a high rate of client satisfaction and positive referrals.
  • Managed budget constraints for successful weddings, negotiating with suppliers to provide the best possible value.
  • Streamlined event planning processes, resulting in more efficient use of time and resources.
  • Collaborated with clients to create personalized and memorable wedding experiences tailored to their preferences.
  • Negotiated vendor contracts effectively to secure favorable terms that maximized value without sacrificing quality.

Education

Makeup Artistry Diploma

Blanche Macdonald Centre
Vancouver, BC

Wedding Planning & Coordination

Wedding Planning Institute of Canada

High School Diploma -

St Mary's High School
Calgary, AB

Skills

  • Account Management
  • Building Client Relationships
  • Goal-Oriented
  • Exceptional Organization
  • Detail Oriented
  • Event Coordination
  • Active listening
  • Time management
  • Adaptability

Accomplishments

  • Makeup artist for award-winning artist at 2016 Juno Awards, featured in Elle Magazine for Best Beauty Look
  • Weddings and events were featured in many publications, most notably Vogue Magazine's Ultimate Wedding Planner Master List (2016)

Affiliations

  • Marathon Running
  • Competitive Sports Background
  • Avid Traveler

Timeline

Account Coordinator

Counter Culture Agency
03.2022 - Current

Service Associate

Stryker
11.2020 - 07.2022

Server, Key Holder

Ten Foot Henry
05.2016 - 06.2023

Co-Founder, Wedding Coordinator

Hera Weddings & Events
02.2012 - 03.2016

Makeup Artistry Diploma

Blanche Macdonald Centre

Wedding Planning & Coordination

Wedding Planning Institute of Canada

High School Diploma -

St Mary's High School
Jessie Johnston