Jessie Dyer
Toronto,ON,
Summary
Hardworking and reliable with over seven years experience in events coordination, planning and programming independently as well as within a team structure. Detail-oriented team player with strong communication and organizational skills. The ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Senior Events Coordinator
Ripley's Aquarium of Canada
Toronto, ON
01.2022 - Current
- Manage event logistics and coordination for small and large scale events, including coordinating multiple events simultaneously.
- Sales and coordination of full venue buyouts (up to 1200 people), receptions (up to 75 people) and birthday parties (up to 40 people).
- Internal programming of 19+ events such as Valentine's Day Dinner, Paint Nite, Jazz Night, and Night at the Aqueerium (in partnership with Pride TO), Dark Waters (Halloween).
- Manage administrative logistics of events planning, event booking, and event promotions.
- Create and maintain event expenditures, budgets and timelines.
- Brainstorm and implement creative event concepts and themes.
- Compose post-event reports to determine effectiveness of each event.
- Attend conferences and events to stay up-to-date with industry trends and planning standards.
- Create detailed timelines and budgets for events to meet all deadlines.
- Trained and supervised event staff to complete tasks on time.
- Consulting with corporate clients to determine and achieve event objectives facility logistics to meet those needs.
- Drafted contracts/agreements and obtained approval signatures finalizing negotiations.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Have developed strong relationships with event vendors and clients.
Birthday Party and Events Coordinator
Ripley's Aquarium of Canada
Toronto, ON
11.2017 - 12.2021
- Managed birthday party programming, sales, administrative and onsite coordination, and purchasing
- Singularly increased program sales by over 30% in 2019
- Revamped program following COVID closure to incorporate health and safety regulations and provide safe and fun activities.
- Maintained sold out programming schedule in 2021
- Coordinated multiple events birthday events simultaneously with eight events weekly
- Managed operations of Morning Yoga program.
- Part of on-site coordination team for full-venue corporate buyouts and Ripley's 19+ programming events.
- Worked independently resolved problems, improved operations and provided exceptional service.
- Managed party host team.
Guest Services Ambassador
Ripley's Aquarium of Canada
Toronto, ON
10.2015 - 11.2017
- Handled ticket sales and admission control
- Answered emails, calls, and live-chat inquiries
- Processed voucher exchange and preferred partner programs
- Created daily schedule templates (departmental), daily operations reports for (venue wide management)
- Managed 50-100 digital inquiries while handling ticket sales and voucher exchange
Education
Honours Bachelor of Arts - Theatre and Performance Studies
University of Toronto
Toronto2013
Skills
- Event planning, coordination and management
- Critical thinker
- Creative problem solver
- Works well independently and in teams
- Events Logistics Management
- Leadership skills
- Program development and planning
- Knowledge and understanding of current event trends
- Budgeting
- Microsoft Word, Excel, PowerPoint
- Mac and Microsoft efficient
- Smart Serve
- Food Safety Certification licensed
Timeline
Senior Events Coordinator
Ripley's Aquarium of Canada
01.2022 - Current
Birthday Party and Events Coordinator
Ripley's Aquarium of Canada
11.2017 - 12.2021
Guest Services Ambassador
Ripley's Aquarium of Canada
10.2015 - 11.2017
Honours Bachelor of Arts - Theatre and Performance Studies
University of Toronto
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