Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica L. Corral

San Diego

Summary

Dedicated customer service representative with a strong focus on problem-solving and team collaboration. Proven track record of optimizing service delivery and training new team members to enhance operational efficiency.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Micro Precision Calibration De Mexico
Tijuana BC Mexico
01.2020 - 12.2024
  • Resolved customer inquiries efficiently, ensuring high satisfaction rates and loyalty.
  • Managed product calibration schedules, optimizing service delivery timelines.
  • Trained new team members on customer service protocols, enhancing team performance.
  • Developed process improvements for order management, reducing turnaround times.

Customs Clerk

Calimax
Tijuana BC Mexico
08.2017 - 08.2019

Implemented inventory control measures and ensured merchandise quality compliance for sales readiness.

Education

High School Diploma -

Cobach Nueva Tijuana
Tijuana BC Mexico

Skills

  • Customer service
  • Diligent worker
  • Critical Thinking
  • Collaborative team member
  • Dependable

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Micro Precision Calibration De Mexico
01.2020 - 12.2024

Customs Clerk

Calimax
08.2017 - 08.2019

High School Diploma -

Cobach Nueva Tijuana
Jessica L. Corral