Jessica Zamora
Wildomar
Summary
Proven leader in driving sales and customer satisfaction, notably at Enterprise Rent-A-Car, where I executed key marketing strategies and resolved disputes to expand the customer base. Skilled in sales strategy development and communication, I excel in staff training, fostering team growth, and managing high-volume environments. All while driving a strong sales culture to be a top branch in the Region. Achieved this by exceeding sales quotas and building lasting client relationships.
Dependable Branch manager with strong conflict management and organizational skills. Enthusiastic about positively impacting business operations by maximizing customer satisfaction and driving sales at the same time.
Overview
10
10
years of professional experience
Work History
Branch Rental Manager
Enterprise Rent-A-Car
08.2017 - Current
- Executed sales and marketing initiatives to increase revenue for company.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Partnered with outside sales to identify critical accounts with growth opportunities landing multiple dealership accounts to increase the fleet of office.
- Managed multiple tasks in high-volume environment.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Stylist
Davids Bridal
08.2015 - 07.2017
- Was the top sales Stylist at Store consistently exceeding sales quota while driving customer satisfaction
- Monitored current trends to understand fashions and better serve customer needs.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Organized sales area and work station to showcase products and boost sales.
Barista
Starbucks
08.2014 - 04.2015
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Major Criminal Justice, Minor Business Admin
Grand Canyon University
Phoenix, AZ04-2017
Skills
- Sales strategy development
- Staff training and development
- Communication proficiency
- Customer Service
- Organization with time management
Timeline
Branch Rental Manager
Enterprise Rent-A-Car
08.2017 - Current
Stylist
Davids Bridal
08.2015 - 07.2017
Barista
Starbucks
08.2014 - 04.2015
Bachelor of Science - Major Criminal Justice, Minor Business Admin
Grand Canyon University
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