Jessica Wilson
Toronto,ON
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Manager, Corporate Planning & Strategy
CPA Canada
11.2023 - Current
- Spearheaded the development and execution of a comprehensive Enterprise Real Estate & Relocation Strategy, successfully managing office relocations across Ontario and British Columbia.
- Managed a $10M portfolio, overseeing budget control and vendor relationships to ensure cost-effective delivery of projects.
- Partnered with designers and contractors to lead the design, planning, and construction of new office spaces, ensuring alignment with move-out and move-in timelines.
- Directed the Workplace of the Future (WPOTF) program, implementing hybrid work models and policies that supported seamless transitions into modernized, flexible workspaces.
- Embedded employee engagement into program design, leading cross-functional requirements gathering to enhance workplace culture and boost operational efficiency.
- Led the Records Management & Digitization initiative, reducing the physical storage footprint and establishing processes for future digital records and structured naming conventions.
Organizational Change Lead
CPA Canada
04.2023 - Current
- Led the Change Management strategy and execution for a multi-year implementation of Microsoft Dynamics Finance & Operations (ERP), e-Commerce, and CRM systems.
- Delivered comprehensive change readiness assessments, utilizing surveys, impact analysis, and benchmarking to guide transition efforts for Senior Leadership.
Developed and managed a detailed Change Management plan, including stakeholder engagement, targeted communications, key messaging, and training programs. - Championed continuous improvement initiatives, ensuring performance measurement, sustainability, and long-term adoption of new processes across the organization.
- Monitored project outcomes post-implementation using data-driven approaches; made necessary adjustments as needed in order-to ensure ongoing success and sustainability.
Manager, Program Management Office
Supply Ontario
10.2022 - 04.2023
- Managed project and performance management governance for a government agency
- Ensured timely delivery of project reports to the executive team and government partners
- Led and coached a team of four Program and Performance Management Analysts, promoting excellence and continuous improvement
- Developed Key Performance Indicators for the Agency's annual Business Plan
- Maintained oversight of agency compliance requirements and reporting schedules.
Project Manager, Executive Offices, Quality Programs & Corporate Planning, Strategy and Compliance
OLE MEDIA MANAGEMENT
10.2018 - 10.2022
- Developed and Implemented PMO for large-scale projects (> $1M) enhancing standards and enterprise oversight for project prioritization.
- Led CPA Canada’s Excellence Submission for Silver; mapped 100+ key processes and acted as Leadership Partner for Executive Office
- Managed key processes: Annual Business Plan; Corporate Scorecard development and reporting.
- Managed diverse collaborative teams, overseeing Website Redesign, Content Strategy, Member Analytics, and Digital Reskilling projects
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Operations Project Lead
OLE Media Management (known as Anthem Entertainment)
06.2013 - 03.2018
- Managed a team of 5 operations and administrative professionals in North America
- Oversaw a 70-member head office relocation overseeing floor plans, seating arrangements, furniture procurement and re-negotiated annual vendor contracts
- Managed project logistics for annual North American events (Junos, Grammys, CMAs, AMAs, CCMAs), executive retreats, and provincial grant writing.
Manager, Operations, Jefferson Partners, Venture Capital
01.2011 - 01.2013
- Collaborated in raising $2M in start up funding for neuroscience-based programs.
Management, Culture
Lululemon
01.2005 - 01.2011
- Opened and renovated Toronto Eaton Centre store (2005, 2009), worked in diverse roles, hiring and training 200+ employees in 6 years; opened renovated spaces at Queen St., Yorkville, Yorkdale Mall; Spearheaded Eaton Centre’s Run Club.
Education
ESG Fundamentals -
Corporate Finance Institute
01.2023
Project Management Certificate -
University of Toronto, SCS
01.2015
Bachelor of Fine Arts, Spec. Honours Dance -
York University
01.2010
Skills
- LEADERSHIP & TEAM DEVELOPMENT
- OPERATIONS MANAGEMENT
- STRATEGIC PLANNING
- CUSTOMER FOCUS
- FINANCIAL ACUMEN
- RELATIONSHIP BUILDING
- TECHNOLOGY AND CHANGE ADVOCATE
- PROBLEM SOLVER
- DECISION MAKING
Certification
- Project Management Professional (PMP – PMI)
- Lean Six Sigma – Black Belt (SGGI)
- Change Management Certification (Prosci)
- Process Management & Scrum Master Certification (Scrum Alliance)
Volunteer Experience
- Girls e Mentorship (GEM), Mentor, 2023, Present
- PMI, Project Management Mentor, 2022, Present
- Board of Directors, School of Toronto Dance Theatre, 2017, 2021
Hobbies and Interests
Marathon Running: Toronto Waterfront 6x, New York, Chicago, Ultra-marathoner (50km, 50 miles, 80 km, 100km); Previous career as a Professional Contemporary Dancer; Wellness Practitioner.
Page
1
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Program Manager, Corporate Planning & Strategy
CPA Canada
11.2023 - Current
Organizational Change Lead
CPA Canada
04.2023 - Current
Manager, Program Management Office
Supply Ontario
10.2022 - 04.2023
Project Manager, Executive Offices, Quality Programs & Corporate Planning, Strategy and Compliance
OLE MEDIA MANAGEMENT
10.2018 - 10.2022
Operations Project Lead
OLE Media Management (known as Anthem Entertainment)
06.2013 - 03.2018
Manager, Operations, Jefferson Partners, Venture Capital
01.2011 - 01.2013
Management, Culture
Lululemon
01.2005 - 01.2011
ESG Fundamentals -
Corporate Finance Institute
Project Management Certificate -
University of Toronto, SCS
Bachelor of Fine Arts, Spec. Honours Dance -
York University
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