Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jessica Taylor

Toronto,ON

Summary

Results-driven consulting professional with a strong background in business development and behavioral science. Demonstrated success in delivering impactful solutions for financial services firms, particularly in regulatory compliance, data strategy design, and performance benchmarking. Expertise in leveraging behavioral science frameworks to inspire meaningful behaviour change and drive innovation.

Overview

6
6
years of professional experience

Work History

Consultant

Capco
Toronto, ON
09.2022 - Current
  • Delivered regulatory change and compliance initiatives to support the FCA’s Consumer Duty implementation for a global bank. Defined scope, conducted gap analyses, and managed traceability requirements.
  • Led requirements gathering for a Data Practice, conducting stakeholder interviews to document processes and define future state designs. Identified problem statements, proposed solutions, and mobilized workstreams.
  • Managed data segregation for a bank divestment, mitigating risks of data leakage for applications and interfaces. Collaborated with value stream leads to implement risk closure plans via runbooks.

Behavioural Science Researcher

The Fairbanking Foundation
London, UK
10.2022 - 10.2023
  • Conducted a mixed-methods research study examining whether firms' actions align with consumers' expectations under the FCA’s Consumer Duty regulation.
  • Designed and executed surveys and interviews, leveraged frameworks to identify barriers to successful behaviour change, and provided actionable insights.

President

UCL Behavioural Innovations Society
London, UK
06.2022 - 06.2023
  • Lead a student community of behavioural scientists to drive positive and sustainable behaviour change and foster the practical application of behavioural science principles.
  • Organized guest speaker seminars, the annual 48-hour Nudgeathon challenge, and applied projects to design and implement interventions on campus.

Consultant

eBenchmarkers (Informa/Curinos)
London, UK
08.2020 - 09.2022
  • Managed multiple Financial Services clients to evaluate performance and provide strategic advice to senior management.
  • Delivered clear strategic insights by obtaining accurate benchmarking data and conducting comprehensive analysis of results to inform decision-making and drive business improvement.

Senior Business Development Associate

Euromonitor International
London, UK
01.2019 - 04.2020
  • Partnered with Banking and Financial Services firms to provide strategic advisory and support. Delivered strategic data, analyses, and consumer insights to empower organizations and inform business strategies.

Education

Master of Science - Behaviour Change

University College London
London, UK
09-2023

Bachelor of Science - Psychology

University of Warwick
Warwickshire, UK
07-2018

Skills

  • Project Implementation
  • Data Analytics
  • Requirements Gathering
  • Behavioural Science
  • Stakeholder Management
  • Regulatory Compliance
  • Training & Development
  • Jira & Project Tools

Affiliations

  • Solo glider pilot and Social Secretary (2015/16) for The University of Warwick Gliding Society
  • IDM Creative Data Academy (March 2016): a one-week training course in big data and data analysis.
  • Gold Award Forum, Duke of Edinburgh’s Award (Sept 2013 – Sept 2014): representing young people in London
  • Duke of Edinburgh’s Gold Award, including volunteering in South Africa and the Gambia
  • Grade 6 piano theory and music exams, piano tutor (2012-2014)

Timeline

Behavioural Science Researcher

The Fairbanking Foundation
10.2022 - 10.2023

Consultant

Capco
09.2022 - Current

President

UCL Behavioural Innovations Society
06.2022 - 06.2023

Consultant

eBenchmarkers (Informa/Curinos)
08.2020 - 09.2022

Senior Business Development Associate

Euromonitor International
01.2019 - 04.2020

Master of Science - Behaviour Change

University College London

Bachelor of Science - Psychology

University of Warwick

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