Jessica Sandoval
Riverside
Overview
10
10
years of professional experience
Work History
Legal assistant
The Mellor Law Firm
Riverside
04.2025 - Current
- Managed scheduling of appointments and court dates for clients and attorneys.
- Communicated with clients to gather information and provide case updates.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Organized legal documents in company filing systems and databases.
Receptionist
Latino Service
Riverside
10.2022 - 04.2025
- Maintained a clean and organized reception area for a welcoming environment.
- Assisted clients with Immigration forms and information about services offered.
- Provided support with administrative tasks as needed by the team.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Assisted clients with inquiries regarding filed applications with USCIS for clarity.
Legal assistant
Law office of Fernando J Vigil
Riverside
10.2022 - 04.2025
- Prepared detailed schedules for attorneys and paralegals to enhance workflow efficiency.
- Collaborated with attorneys to streamline workflows and improve office efficiency.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Answered phones promptly while providing courteous customer service.
- Updated databases with new information received from attorneys or clients.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Facilitated client intake and maintained ongoing communication throughout case progression.
- Conducted meetings with clients and attorneys to discuss essential case details.
- Organized documents in both paper and electronic filing systems for easy access.
- Coordinated with attorneys to promote a seamless workflow across cases.
- Communicated with clients to gather information and provide case updates.
- Managed scheduling of appointments and court dates for clients and attorneys.
- Organized and maintained case files and legal records for easy access.
Secretary
Payroll services/Tax Services Rosie Robles
Riverside
08.2019 - 04.2022
- Assist with the development, training, and mentoring of staff and interns
- Assists in resolving any pay issues and performs pay adjustments within the current pay period
- Comply with work unit expectations for quality assurance and monitoring and management of exception reports
- Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress
- Assisted employees in filling out timecards. Help translate/assist (Spanish)
- Assists Payroll Coordinator for the entry and audit of pay data batches on payroll processing week
- Kept records of all timecards of all employees. Excel/files
- Calculated over 100 employees' timecards weekly using a 10 Key calculator.
- Answer and direct calls using the multi-line telephone system
- Greeted and announced clients and visitors and provided administrative support as needed
- Attend on & off-site meetings and take notes to assist the clients/employees better
Front desk
ALL BLACK INC
Whittier
05.2016 - 01.2019
- Answered the phone, took messages, and directed incoming calls to the correct individuals
- Received and distributed all internal mail
- Handled customer complaints in a sympathetic and efficient manner
- Provided administrative support to the General Office Manager
- Opened and closed the office every day
- Respond to customer emails in a professional and prompt manner
- Ensured that all staff followed proper customer service etiquette
- Ordered office supplies and stocked the supplies upon arrival
- Responsible for petty cash supply
- Maintained cleanliness of the lobby and front office area
- Responded to customer billing and financial inquiries, and directed customers to appropriate departments, as necessary
- Sent monthly emails detailing the business specials to customers, increasing sales by 15% and customer retention by 20%
- Write weekly internal memos to staff discussing any policy changes and business updates as given by the General Manager
Education
Bachelor’s degree - Sociology
Cal State San Bernardino
San Bernardino, CA12.2025
Associate in arts - Social behavior and self-development
Fullerton College
Fullerton, CA05-2023
Associate in arts - Arts and human expression
Fullerton College
Fullerton, CA05-2023
Associate in arts - Social sciences
Fullerton College
Fullerton, CA05-2023
Associate in arts - Sociology
Fullerton College
Fullerton, CA05-2023
Skills
- Client-focused
- Quick learner
- Bilingual- Spanish
- Proficiency in communicating with customers and customer service
- Critical thinking
- Problem-solving
- Professionalism
- Strong work ethic
- Oral communication skills
- Written communication skills
- Multitasking
- Prioritizing
- Familiarity with Microsoft Office
- Ability to work under pressure
- Attention to detail
Timeline
Legal assistant
The Mellor Law Firm
04.2025 - Current
Receptionist
Latino Service
10.2022 - 04.2025
Legal assistant
Law office of Fernando J Vigil
10.2022 - 04.2025
Secretary
Payroll services/Tax Services Rosie Robles
08.2019 - 04.2022
Front desk
ALL BLACK INC
05.2016 - 01.2019
Bachelor’s degree - Sociology
Cal State San Bernardino
Associate in arts - Social behavior and self-development
Fullerton College
Associate in arts - Arts and human expression
Fullerton College
Associate in arts - Social sciences
Fullerton College
Associate in arts - Sociology
Fullerton College