Jessica Rodriguez

Developed and maintained patient treatment schedules, ensuring timely and effective healthcare services.

Coordinated efforts to obtain prior authorization, streamlining patient care processes.

Monitored and updated authorization records for active patients to facilitate timely treatment access.

Oversaw patient care activities and streamlined medication ordering processes with diverse pharmacy partners.

Conducted thorough reviews of medication logs and compliance audits to maintain regulatory standards.

Reviewed and analyzed Spravato charts as required to identify discrepancies and enhance documentation quality.

Coordinated Spravato consultation processes to optimize patient care and outcomes.

Implemented safety protocols and therapeutic practices to enhance daily treatment session experiences.

• Perform posting charges
• Perform completion of claims to payers
• Conduct duties in a professional and timely fashion
• Submit billing data to the appropriate insurance providers
• Process claims
• Resolve denial instances
• Achieve maximum reimbursement for services provided
• Deploy, maintain and report on various programs
• Do Medicare reviews
• Do Medi-Cal reviews
• Conduct audits
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• Inform couriers of each of there stops
• Assign stops for couriers
• Gives training on job role, including setting expectation on how to interact with hospital staff
• Manages any equipment needed to perform courier work
• Coordinates all communication between couriers and partnering groups