Jessica Ramirez
Riverside
Summary
Medical Assistant with strong interpersonal skills who can assist patients and communicate with medical professionals. Has a strong clerical and organizational background, as well as a desire to help others and improve the lives of patients through dedicated service and care. Looking for an entry-level medical assistant position in a hospital or healthcare facility to put these skills to use. Skilled Back Office Medical Assistant with comprehensive experience in clinical procedures, patient care and administrative tasks. Strengths include strong communication skills, adeptness at multitasking and high level of organization. Have contributed significantly to streamlining office functions, improving efficiency while maintaining highest standards of patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Back Office Medical Assistant
Rancho Wellness
Rancho Cucamonga
02.2023 - 09.2024
- Vitals
- Rooming patients
- Charting patient information in the EMR.
- Set up EKG machines, administer injections and medications, and perform routine specimen collection and tests.
- Organized and sterilized medical equipment while equipping exam rooms with appropriate supplies.
- Ear lavage.
- Inventory
- Sending out specimens to the lab.
- Managed patient records and maintained confidentiality in a fast-paced environment.
- Assisted in preparing examination rooms for patient visits and procedures.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Answered incoming calls from patients and other medical personnel in a timely manner.
- Adhered to HIPAA regulations when handling confidential information.
Front Office Medical Assistant
Vigil Carlos R DO
Rancho Cucamonga
01.2023 - 05.2023
- Answering phones.
- Coordinated practice inquiries, scheduled appointments, answered telephone calls, and greeted patients.
- Prepared patient charts for new and existing patients.
- Assisted with the insurance verification and treatment authorization processes.
- Performed the collection of co-pays, co-insurance, and deductibles from current and previous visits.
- Prepared, assisted, and accurately completed all forms.
- Maintained supplies, cleaned rooms and equipment, and stocked rooms with required supplies.
- Handed multi-line phones. Reviewed and routed messages to appropriate staff and physicians.
- Transcribed medical reports.
- Handled patient appointment scheduling, improved patient satisfaction, and provider's productivity by contacting patients 24 hours in advance.
- Faxing and scanning documents.
- Coordinated communication between patients and healthcare providers effectively.
- Applied HIPAA regulations to maintain patient confidentiality and protect health information.
Medical Assistant
Grapevine Home Health Services, Inc.
Corona
08.2022 - 01.2023
- Accurately enters a variety of data into information systems.
- Assists the functions of billing, payroll, human resource management, and patient care management through timely and accurate data entry, and system reporting.
- Verifies the accuracy of data entered through the use of information systems reports.
- Alerts appropriate members of the information system support personnel to resolve system problems that negatively impact the speed and accuracy of data entry functions.
- Coordinated patient scheduling and managed appointment reminders for home visits.
Medical Assistant Extern
The Maven Group
Rialto
06.2022 - 08.2022
- Collected patient information, performed vital signs tests, and assisted the physician with medical treatments, procedures, and exams.
- Organized and sterilized medical equipment while equipping exam rooms with appropriate supplies.
- Handled appointment scheduling.
- Coded patient charts and maintained accurate patient records on the EMR.
- Maintained the patient waiting area.
- Completed day-to-day duties accurately and efficiently.
- Educated parents on newborn care, breastfeeding techniques, and postpartum recovery.
Security Officer
Allied Universal Security
Riverside
04.2020 - 05.2022
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
- Check footage and live feeds from surveillance cameras for any trespassers and criminal activity
Security Officer
CPS Security Solutions
Fontana
10.2018 - 03.2020
- Maintained a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations.
- Inspected equipment and machinery to ascertain if tampering had occurred.
- Prepared logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers, and supervisors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
Stoker
99 Cents Only Store
Riverside
02.2018 - 09.2018
- Unloaded and sorted merchandise upon delivery's arrival.
- Carefully and correctly repacked merchandise to be transferred back to the Distribution Center.
- Directed crane operators and crew members to load vessels with materials for processing.
- Maintained compliance with established company standards, safety procedures, and regulatory requirements.
- Stacked merchandise on shelves to maintain organized displays.
- Assisted customers in locating products throughout the store.
- Attended regular training sessions on safety protocols and best practices for stokers.
Education
Medical Assistant Diploma -
Concorde Career College
San Bernardino, CA08.2022
Skills
- Vital Signs Exam Room Set-Up
- Laboratory procedures, sanitization /sterilization procedures, strong communication
- Stocking supplies
- EKG setup
- Specimen collection
- Appointment scheduling
- Customer service
- HIPAA compliant
- Data entry accuracy
- Time management
- Effective communication
- Problem solving
- Sterilization procedures
- Injections/Capillary Puncture Patient Doctor Liaison EKG/Pulmonary Testing
- Medication calculation, administration, team player
- Microsoft Office problem solving
- Task-oriented, excellent interpersonal relations, pharmacy skills, payment transactions
- Fast learner, works well under pressure, fast-paced environment
- Medical terminology EMR-Cerner, eClinicalWorks
- Electronic medical records
- Patient charting
- Vital signs monitoring
Certification
American Heart Association Orange, CA Basic Life Support (CPR & AED) Program 2022-05 – 2024-05
References
Deborah, Brown, Allied Health, 909-472-5046
Timeline
Back Office Medical Assistant
Rancho Wellness
02.2023 - 09.2024
Front Office Medical Assistant
Vigil Carlos R DO
01.2023 - 05.2023
Medical Assistant
Grapevine Home Health Services, Inc.
08.2022 - 01.2023
Medical Assistant Extern
The Maven Group
06.2022 - 08.2022
Security Officer
Allied Universal Security
04.2020 - 05.2022
Security Officer
CPS Security Solutions
10.2018 - 03.2020
Stoker
99 Cents Only Store
02.2018 - 09.2018
Medical Assistant Diploma -
Concorde Career College
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