Jessica Perkins
Eagle River,ON
Summary
Kind energetic Medical Office Receptionist with 12 years of experience in healthcare appointment setting industry. Skilled in performing front desk duties, working with patients and scheduling full medical office day to day operations Welcoming and hospitable to greet numerous patients and families daily.
Versatile in many positions and willing to learn new skills to meet the demand of the job.
Overview
14
14
years of professional experience
Work History
Medical Office Receptionist
Dr. Yvon Gagnon
06.2011 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Reviewed and sent medical records to other physicians upon request.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained records by recording, obtaining and updating personal and financial information.
- Scheduled, rescheduled, and cancelled appointments for patients.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Aided with prescription refill requests.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
Hospital Administration
Dryden Regional Health Center
09.2009 - 08.2012
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Communicated with patients, ensuring that medical information was kept private.
- checked patients in at emergency ensuring demographics were correcct
Education
No Degree - Medical Termanolgy
George Brown College
Toronto, ON02.2022
Skills
- EMR Systems
- Medical Records Management
- Critical Thinking
- Paperwork Coordination
- Call Handling
- Appointment Scheduling
- Schedule Dissemination
- Telephone Etiquette
- Workflow Optimization
Languages
English
Volunteer work
Active member of Dryden minor hockey as fundraising chair and team manager for U15 AA team
Active volunteer for the 4H beef club scheduling milk shake booth, organizing dinners, buying supplies.
Current criminal background check with vulnerability sector.
Timeline
Medical Office Receptionist
Dr. Yvon Gagnon
06.2011 - Current
Hospital Administration
Dryden Regional Health Center
09.2009 - 08.2012
No Degree - Medical Termanolgy
George Brown College
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