Destiny Goraieb
San Jacinto
Summary
Experienced medical office receptionist with exceptional communication and accounting skills. Proficient in various medical software applications for efficient and accurate record-keeping. Provides compassionate and reliable support to patients and staff. Energetic and dedicated, committed to maintaining a professional and organized front desk environment.
Overview
4
4
years of professional experience
Work History
Medical Office Receptionist
So Cal Arthritis
07.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Pulled charts and prepared for nurse and doctor assessment.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Answered incoming calls, responding to inquiries from patients and other medical offices
- Assisted with filing of medical records and documents, maintaining accurate electronic files
- Answered phones promptly and directed calls appropriately
- Verified insurance coverage for appointments and collected co-payments as required
- Scheduled patient appointments, verifying accuracy of appointment times with providers
- Entered insurance, demographics and health history into patient database
- Received, recorded and filed medical payments by check, cash, and credit card.
Warehouse Packer
Amazon
09.2020 - 04.2021
- Inspected damaged goods prior to disposal or return to vendor
- Investigated any reported problems regarding shipping errors or damages
- Inspected incoming shipments for damage or discrepancies
- Loaded merchandise into specific packages suited for product dimensions.
- Ensured safety protocols were followed at all times while operating machinery
- Assembled orders according to customer requests
Education
Medical Insurance Billing And Coding
San Joaquin Valley College
Visalia, CA01.2023
Associate of Science - Science in Nursing
Mt San Jacinto College
San Jacinto, CA06.2020
Skills
- Patient callbacks
- Microsoft Office & Excel
- Records Maintenance
- Proficient in EMR Systems
- Co-payment collection
- Problem-solving abilities
- Active Listening
- Prioritization
- Insurance billing procedures
- Medical charting
- Data entry
- Appointment scheduling
Timeline
Medical Office Receptionist
So Cal Arthritis
07.2023 - Current
Warehouse Packer
Amazon
09.2020 - 04.2021
Medical Insurance Billing And Coding
San Joaquin Valley College
Associate of Science - Science in Nursing
Mt San Jacinto College
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