Jaycee Pighin
Cremona,AB
Summary
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
11
11
years of professional experience
Work History
Medical Receptionist & Medical Office Assistant
Fisher Peak Family Practice
03.2024 - 10.2025
- Managed patient check-in and scheduling processes to enhance clinic efficiency.
- Coordinated communication between patients and healthcare providers, ensuring timely information flow.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted in resolving patient inquiries, providing exceptional customer service to enhance satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted medical staff during examinations to enhance patient comfort and safety.
Office Manager
Lost Creek Welding Ltd
03.2018 - Current
- Maintain computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Maintained and processed invoices
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
Bookkeeper
Higrade Logging Ltd
01.2018 - 10.2018
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using QuickBooks
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Posted daily receipts and payments
Dental Assistant
Dr. Brent Davis
06.2014 - 06.2017
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Explained treatment procedures and instructed patients on home care guidelines.
Education
Level 3 First Aid
Strategic Fire Control
Cranbrook BC02.2016
Certified Dental Assistant
College of The Rockies
Cranbrook, BC06.2014
Skills
- Data Entry
- Patient scheduling
- Patient callbacks
- Treatment Room Preparation
- Organization and time management
- Equipment Sterilization
- Infection control
Languages
English
Interests
I grew up in BC and recently moved to the Cremona area with my husband and my two children I have spent my whole life around animals Dogs, horses and cattle I grew up and still actively ride horses, myself as well as both my parents competed in rodeo and we had a small cattle operation Later in life I moved to my husbands family ranch where they had an active cattle operation I am very passionate about anything in a medical field, I worked as a dental assistant prior to having my children, and then in a medical family practice recently I love animals, and I would love to combine my medical experience with animals
Timeline
Medical Receptionist & Medical Office Assistant
Fisher Peak Family Practice
03.2024 - 10.2025
Office Manager
Lost Creek Welding Ltd
03.2018 - Current
Bookkeeper
Higrade Logging Ltd
01.2018 - 10.2018
Dental Assistant
Dr. Brent Davis
06.2014 - 06.2017
Certified Dental Assistant
College of The Rockies
Level 3 First Aid
Strategic Fire Control