Raquel Velasquez
Delhi
Summary
Qualified Treatment Coordinator with strong background in managing patient care and treatment plans. Successfully facilitated seamless communication between patients, families, and medical teams to ensure comprehensive care. Demonstrated ability to coordinate schedules and maintain detailed patient records.
Overview
25
25
years of professional experience
Work History
Treatment Coordinator
Turlock Dental Care
01.2023 - Current
- Enhanced patient treatment alignment through coordinated care plans with providers.
- Optimized office workflow by effectively managing appointment scheduling processes.
- Increased patient understanding of care through comprehensive education on treatment options.
- Facilitated claims processing by collaborating with insurance providers on coverage verification.
- Ensured regulatory compliance by maintaining accurate and detailed patient records.
- Improved service delivery by streamlining communication between staff and patients.
Youth Care Manager
Aspiranet
03.2001 - 01.2023
- Enhanced youth development by mentoring personal growth and life skills.
- Created engaging activities to encourage social interaction among participants.
- Resolved conflicts among peers, promoting a positive group environment.
- Tracked behavioral progress and provided feedback for ongoing improvement efforts.
- Educated staff on youth engagement best practices and safety protocols.
- Demonstrated respect and integrity, serving as a role model for youth.
Education
High School Diploma -
Turlock Adult School
Turlock, CA06-1997
Skills
- Efficient appointment management
- Office administration
- Efficient documentation management
- Dental evaluation expertise
- Detail-oriented filing skills
- Clerical responsibilities
- Strong organizational abilities
- Exceptional Customer service
- Patient outreach and Follow-up
- Clear and concise communication
- Creative problem solving
- Patient relations
- Performance improvement
- Meticulous attention to detail
- Multitasking
- Microsoft office (Word, Excel, Outlook)
- Proprietary software
- Training/Leadership
- Streamline Processes
- Accurate data entry
Languages
Spanish
English
Timeline
Treatment Coordinator
Turlock Dental Care
01.2023 - Current
Youth Care Manager
Aspiranet
03.2001 - 01.2023
High School Diploma -
Turlock Adult School