Jessica Mackey

- Supervised floor operations with over 40 staff members

- Problem solving for any and all issues or complaints

- Monitored labor efficiency and productivity

- Inventory counts and ordering

- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.

• Worked with POS system to place orders, manage bills, and handle allergies or special requests
• Cultivated warm relationships with regular customer's
• Performed opening and closing duties
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Promoted good sportsmanship among players.
• Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
• Navigated difficult situations using effective communication and explanation of game rules.
• Kept track of time and scores during games

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.