Jessica Lownes
Healdsburg
Summary
Personable professional with extensive experience in hospitality. Highly motivated with a strong work ethic and adaptability to new challenges. Exceptional interpersonal skills and ability to work effectively without supervision. Quick learner with a proven track record of mastering new skills efficiently.
Overview
1
1
year of professional experience
Work History
Dining Room Supervisor
Varenna
Santa Rosa
09.2022 - 04.2023
- Supervised dining room staff and ensured smooth service operations.
- Monitored cleanliness and organization of the dining area throughout shifts.
- Assisted guests with menu selections and dietary inquiries effectively.
- Communicated daily with kitchen staff to maintain service efficiency.
- Resolved guest complaints promptly to enhance overall dining experience.
- Assigned tasks, delegated responsibilities, and monitored progress of employees.
- Supported front-of-house staff members during busy shifts.
- Oversaw table setup before meal service to ensure proper presentation. prior to meal times ensuring proper presentation of dishes.
Server
Oakmont (Valley of the Moon)
Santa Rosa
10.2021 - 06.2022
- Provided exceptional customer service, fostering positive guest dining experiences.
- Served high volume of customers daily, contributing to smooth restaurant operations.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed table settings and maintained cleanliness, ensuring a welcoming atmosphere.
- Assisted in training new servers on menu items and service protocols.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
Education
High School Diploma -
Healdsburg High School
Healdsburg06-2007
Skills
- Customer service and dining area management
- Menu expertise
- Staff supervision and task delegation
- Opening and closing procedures
- Time management
- Conflict resolution
- Team collaboration
- Professionalism
- Greeting and seating guests
Timeline
Dining Room Supervisor
Varenna
09.2022 - 04.2023
Server
Oakmont (Valley of the Moon)
10.2021 - 06.2022
High School Diploma -
Healdsburg High School