SHALOM NAMAGEMBE
Ottawa,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dining Room Supervisor
Amica The Glebe
05.2024 - Current
- Directs and supervises dining room activities to provide high level of service
- Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles and corporate standards, and makes changes as required to ensure consistency in quality of service.
- Provides job analysis and role functions for all dietary personnel within their scope of practices
- Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure high level of productivity and best use of staff capabilities, as well as to ensure that objectives of department are being met
- Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services;
- Work in position of trust with residents
- Uphold and promote organization's values and philosophy relating particularly to ethics, morality, and integrity
- Complete other duties as assigned.
Dining Room Server
Amica The Glebe
03.2024 - Current
- Assist in preparation of meals to residents.
- Serve meals and beverages to residents according to there dietary preferences
- Provide necessary assistance to residence during mealtime that require help
- Set tables and clear dinning tables as needed
- Assist in maintaining cleanliness and neatness of dinning area and kitchen
- Assist in dish and utensil washing and cleaning, including gathering soiled items from carts, tables, and dining areas and placing clean items in proper storage areas
Volunteer
Caldwell Family Centre
11.2023 - 02.2024
- Served community members that came in to collect food at food bank with best customer service.
- Helped in restocking warehouse, offloading food, checking quality and stacking shelves.
- Mentored new volunteers, fostering supportive and inclusive team environment.
- Maintained clean, neat and operational facilities to serve program needs.
- Helped elderly and disabled clients carry their food to their cars.
- Helped customers to find right fit of clothes and helped out on retail clothes store.
- Helped community members in computer room
Finance and Administration Officer
Brandlab Consortium Ltd
06.2021 - 10.2023
- Preparing monthly management accounts by always submitting management accounts for review on time
- Documenting financial information by entering account information
- Monitoring payments and expenditures by receiving and verifying invoices and requisitions of goods and services
- Preparing payments by verifying documentation and requesting disbursements.
- Examining bank statements and reconciling them with general ledger entries
- Preparing annual reports
- Monitoring and ordering office supplies
- Ensuring office space cleanliness
Education
Bachelors of Commerce (Accounting) -
Makerere University
Kampala, Uganda12.2017
Skills
- Exceptional attention to detail
- Strong interpersonal and communication skills
- Analytical and problem-solving skills
- Time management skills
- Ability to work independently or team
- Flexible and hardworking
- Customer Service
- Team Management
- Food safety knowledge, Sanitation Standards
- Operations Management, Employee scheduling, Reservation management
- Fine-dining expertise
- Work Area Inspection, Work station assignments
- Quickbooks
Certification
- Advanced Diploma in Accounting and Business.
- Advanced Food Safety Certification
Languages
English
Full Professional
Timeline
Dining Room Supervisor
Amica The Glebe
05.2024 - Current
Dining Room Server
Amica The Glebe
03.2024 - Current
Volunteer
Caldwell Family Centre
11.2023 - 02.2024
Finance and Administration Officer
Brandlab Consortium Ltd
06.2021 - 10.2023
Bachelors of Commerce (Accounting) -
Makerere University
- Advanced Diploma in Accounting and Business.
- Advanced Food Safety Certification
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