Jessica Lin
Caledon,,Ontario
Summary
Results-oriented and customer-focused professional with more than 3 years of experience in delivering exceptional customer service. Skilled in effective communication, problem-solving, and relationship-building to ensure customer satisfaction. Proven ability to thrive in fast-paced settings while maintaining a positive attitude and attention to detail. Seeking new opportunities to leverage my talents and contribute to elevating customer service standards across various industries.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server and Busser
August 8
04.2024 - Current
- Communicated effectively with kitchen staff, servers, and other team members to ensure a smooth food delivery process.
- Delivered food orders to customers' tables promptly and accurately.
- Engaged with guests, take food orders and accurately enter them into the POS system.
- Provided exceptional customer service by addressing any customer inquiries or concerns promptly and professionally.
Campus Ambassador
Evry Jewels
04.2024 - Current
- Promoted Evry Jewels products within the campus community through innovative marketing strategies, increasing brand awareness and sales.
Sales Associate
Regen Thrift Store
10.2022 - 07.2023
- Provided excellent customer service by assisting shoppers, answering inquiries, offering guidance on product selection, and fostering a positive shopping experience.
- Communicated effectively with team members to coordinate tasks and ensure a smooth operation.
- Assisted with restocking merchandise, cleaning, and maintaining a well-organized sales floor.
Event Planner
MTL Break
09.2022 - 05.2023
- Coordinated and facilitated the planning of a successful graduation trip.
- Collaborated with fellow committee members to conceptualize and execute the event.
- Conducted outreach calls and marketed trip, encouraging purchases.
Assistant Teacher Volunteer
Peel International Language School
09.2019 - 03.2020
- Assisted the teacher in managing the classroom, providing support in creating a positive learning environment.
- Communicated with parents, teachers, and administrators regarding student progress and needs.
- Supervised students during classroom activities, recess, and other designated times.
Cashier and Server
Noodle to Go
04.2018 - 03.2020
- Efficiently and accurately processed customer transactions using a cash register.
- Provided exceptional customer service by greeting customers, taking food orders, and answering inquiries.
- Demonstrated adeptness in handling a fast-paced environment by efficiently managing multiple tasks.
- Fostered seamless communication with staff and co-workers to ensure smooth operations and superior customer satisfaction.
Education
Accounting And Financial Management
University of Waterloo
Waterloo05-2028
Certification
- Smart Serve Certificate
- CPR Certificate
Timeline
Server and Busser
August 8
04.2024 - Current
Campus Ambassador
Evry Jewels
04.2024 - Current
Sales Associate
Regen Thrift Store
10.2022 - 07.2023
Event Planner
MTL Break
09.2022 - 05.2023
Assistant Teacher Volunteer
Peel International Language School
09.2019 - 03.2020
Cashier and Server
Noodle to Go
04.2018 - 03.2020
Accounting And Financial Management
University of Waterloo
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