JESSICA LEZCANO
Calgary,Canada
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Banking Advisor
RBC Royal Bank
08.2019
- Assist clients to open accounts, write credit: loans, mortgages, credit lines, overdraft and credit cards, as well as assisting clients to save for their futures
- Establish and maintain relationships with individual or business customers, network within communities to find and attract new business, and focus on client education.
Client advisor
RBC Royal Bank
09.2016 - 08.2019
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
Client advisor - Business Services - Central Teller
RBC Royal Bank
09.2013 - 09.2016
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying opportunities for advice and solutions.
Accountant
CIBERSON´S GROUP
12.2009 - 06.2013
- Examining financial records, ensuring that financial statements are accurate and taxes are paid properly and on time
- Budgeting and evaluating performances.
International treasury assistant
CIBERSON´S GROUP
07.2009 - 12.2009
- Responsible for preparing, recording and transmitting payment order forms; consolidating bank statements and reconciling suppliers balance statements.
Cashier
Bear Valley Mountain Resort
12.2008 - 03.2009
- Collecting customer payments, managing cash flow, providing customer service, and handling returns.
Auditor Assistant
Deloitte and Touche Tomatsu
07.2008 - 10.2008
- Responsible for ensuring that all the company's financial policies and procedures are in effect, accurate and in accordance with industry practices and standards.
Accounting Assistant
Integral Trading S.A.
06.2007 - 07.2008
- Preparing accounting reports, recording transactions in the company's system, and reviewing accounting records for accuracy.
Cashier
Servicios Medicos Migone S.A
06.2006 - 06.2007
- Receiving payments, performing opening and closing procedures, and maintaining accurate cash drawers.
Client Service Representative
ABN AMRO BANK
03.2003 - 03.2005
- Greeting customers, helping them with ATM usage, filling forms for loans, and answering phone calls.
Education
CPA Prep
Calgary, ABCanadian Investment Funds Course (CIFC) -
CSI Canada
01.2018
Nacional Public Accountant /Contador Público Nacional (C.P.N.) -
UNIVERSIDAD NUESTRA SRA. DE LA ASUNCION
Asuncion, Paraguay07.2012
Bachelor Business Administration -
SAN IGNACIO DE LOYOLA
Asuncion, Paraguay11.2002
Skills
- Advanced proficiency in MS Office (Excel, Word, PowerPoint)
- Able to work under high pressure
- Strong communication skills, both verbal and written
- Energetic and Enthusiastic
- Attention to detail
- Mutual funds licensed
- Fluency in a second Language (Spanish)
Languages
English
Advanced (C1)
Spanish
Native or Bilingual
Accomplishments
- Weekly banking goals, providing professional and attentive service to clients by accurately completing immediate core business banking needs (simple & complex).
- Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
- Proven ability to research, identifies, and quickly resolves problems.
- Committed to and recognized for outstanding quality of work.
- Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.
Timeline
Banking Advisor
RBC Royal Bank
08.2019
Client advisor
RBC Royal Bank
09.2016 - 08.2019
Client advisor - Business Services - Central Teller
RBC Royal Bank
09.2013 - 09.2016
Accountant
CIBERSON´S GROUP
12.2009 - 06.2013
International treasury assistant
CIBERSON´S GROUP
07.2009 - 12.2009
Cashier
Bear Valley Mountain Resort
12.2008 - 03.2009
Auditor Assistant
Deloitte and Touche Tomatsu
07.2008 - 10.2008
Accounting Assistant
Integral Trading S.A.
06.2007 - 07.2008
Cashier
Servicios Medicos Migone S.A
06.2006 - 06.2007
Client Service Representative
ABN AMRO BANK
03.2003 - 03.2005
CPA Prep
Canadian Investment Funds Course (CIFC) -
CSI Canada
Nacional Public Accountant /Contador Público Nacional (C.P.N.) -
UNIVERSIDAD NUESTRA SRA. DE LA ASUNCION
Bachelor Business Administration -
SAN IGNACIO DE LOYOLA
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