Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jessica Johnson

1857 Channel Drive

Summary

When it comes to fostering client relationships and motivating teams toward achieving ambitious goals, I excel. With experience in enhancing sales performance, leading group workouts, achieving customer satisfaction through genuine client connection, strategic planning and fast conflict resolution, I have inspired and developed different teams to higher levels of performance. With my ability to speak Spanish fluently, I have also been able to connect with other clients that I would have not otherwise had the opportunity to help. I am seeking to transition into a full-time position where I can continue to leverage my communication and leadership abilities to drive success.

Overview

4
4
years of professional experience

Work History

Sales Representative Supervisor

Le Monde Boutique
07.2024 - Current
  • Boosted sales performance by implementing effective training programs and my unique strategies for the sales team
  • Optimized sales by analyzing performance data and adjusting tactics accordingly
  • Daily discussion with the team to address progress, challenges, and best practices.
  • Streamlined communication between departments, resulting in improved collaboration and increased efficiency.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing proactive solutions.
  • Established high levels of responsibility by over-seeing all of the boutique, bringing in the most sales on our busiest nights and closing alone
  • Developed strong relationships with key clients, leading to repeat business and long-term partnerships.

Sales Agent and Travel Planner

Hawaii Tickets 4 Less
01.2024 - 05.2024
  • Developed strong relationships with clients through excellent customer service and regular follow-ups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of different travel products to promote sales while planning and booking all travel adventures around each clients schedule
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Coordinated with third-party vendors, maintaining high levels of professionalism and organization for all bookings
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.

Group Excercise Class Trainer

Mavericks Gym
04.2021 - 12.2021
  • Curated original weekly workouts that could support all levels while also ensuring gradual progression in difficulty
  • Led classes that focused on women's empowerment by incorporating fun and grit simultaneously. Designed playlists with intention that boosted confidence and created a safe and inclusive environment
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals
  • Trained clients during strength training, cardio-vascular exercise and stretching.

Student Caller Supervisor

University of Hawaii Foundation
09.2020 - 09.2021
  • Raised 10,000 dollars for my school through constant engagement with friends and alumni of the university while networking with deans and chancellors of all UH universities to better understand the needs of each program
  • Established rapport with prospective donors, resulting in successful monetary contributions to the institution.
  • Elevated overall team morale through consistent enthusiasm, positivity, motivation, and a commitment to achieving shared goals
  • Managed time effectively during shifts, maximizing productivity while balancing competing priorities.
  • Handled sensitive information appropriately, ensuring the confidentiality of donor data and adhering to privacy regulations.
  • Supervised all new callers by demonstrating team leadership, hosting daily shift meetings and implementing new strategies for call success, contributing significantly to overall team achievements

Education

Bachelor of Arts - Womens Wellness: Mind Body Soul

University of Hawaii At Manoa
Honolulu, HI
12-2023

Skills

  • BILINGUAL: Fluent in Spanish
  • CPR/AED American Red Cross certified
  • Customer Service
  • Critical thinking
  • Training and mentoring
  • Goal oriented
  • Employee motivation
  • Strategic planning
  • Passionate (I love people!)
  • Public speaking
  • Time Management
  • Personal Training Experience

Interests

Personal Development

Marketing/Sales

Entrepreneurship

Leadership

Growth

1 % Better Each Day

Inspiring People Changing Lives

Wellness/ Health

Timeline

Sales Representative Supervisor

Le Monde Boutique
07.2024 - Current

Sales Agent and Travel Planner

Hawaii Tickets 4 Less
01.2024 - 05.2024

Group Excercise Class Trainer

Mavericks Gym
04.2021 - 12.2021

Student Caller Supervisor

University of Hawaii Foundation
09.2020 - 09.2021

Bachelor of Arts - Womens Wellness: Mind Body Soul

University of Hawaii At Manoa

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Jessica Johnson