Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Costello

Kitchener,ON

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries.

Overview

11
11
years of professional experience

Work History

Genesis Experience Manager

Genesis Kitchener Waterloo
01.2024 - Current
  • Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Created, submitted bank documentation and credit applications
  • Maintained strong salesforce notes and accomplishements

Sales Representative

Schlueter Hyundai
03.2018 - 01.2024
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Organized sales paperwork and finalized contracts.

Office Administrator

Waterloo Networks
08.2013 - 03.2018
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and provided IT support when applicable.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Supported various administrative duties by mailing, transcribing and invoicing.

Education

High School Diploma -

St David's Catholic Secondary School
10.2012

Skills

  • Salesforce
  • Account Servicing
  • Onsite Product Demonstrations
  • Continuous Improvement Strategies

Timeline

Genesis Experience Manager

Genesis Kitchener Waterloo
01.2024 - Current

Sales Representative

Schlueter Hyundai
03.2018 - 01.2024

Office Administrator

Waterloo Networks
08.2013 - 03.2018

High School Diploma -

St David's Catholic Secondary School

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Jessica Costello