Jessica Costello
Kitchener,ON
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries.
Overview
11
11
years of professional experience
Work History
Genesis Experience Manager
Genesis Kitchener Waterloo
01.2024 - Current
- Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Created, submitted bank documentation and credit applications
- Maintained strong salesforce notes and accomplishements
Sales Representative
Schlueter Hyundai
03.2018 - 01.2024
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Organized sales paperwork and finalized contracts.
Office Administrator
Waterloo Networks
08.2013 - 03.2018
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and provided IT support when applicable.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Sorted, received and distributed mail correspondence between departments and personnel.
- Supported various administrative duties by mailing, transcribing and invoicing.
Education
High School Diploma -
St David's Catholic Secondary School
10.2012
Skills
- Salesforce
- Account Servicing
- Onsite Product Demonstrations
- Continuous Improvement Strategies
Timeline
Genesis Experience Manager
Genesis Kitchener Waterloo
01.2024 - Current
Sales Representative
Schlueter Hyundai
03.2018 - 01.2024
Office Administrator
Waterloo Networks
08.2013 - 03.2018
High School Diploma -
St David's Catholic Secondary School