Jessica Costello

Kitchener,ON

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries.

years of professional experience

Genesis Kitchener Waterloo

01.2024 - Current

Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
Generated additional sales opportunities with upselling and cross-selling techniques.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Created, submitted bank documentation and credit applications
Maintained strong salesforce notes and accomplishements

Schlueter Hyundai

03.2018 - 01.2024

Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Organized sales paperwork and finalized contracts.

Waterloo Networks

08.2013 - 03.2018

Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and provided IT support when applicable.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Sorted, received and distributed mail correspondence between departments and personnel.
Supported various administrative duties by mailing, transcribing and invoicing.

St David's Catholic Secondary School