Collin Levesque
Victotria,BC
Summary
Results-driven automotive sales professional with a strong background in sales and finance. Excels in exceeding sales targets and fostering client relationships through effective communication. Proficient in CRM systems and daily operations management, ensuring detail-oriented efficiency. Adapts quickly to new products and technologies while maintaining a customer-focused approach.
Overview
7
7
years of professional experience
Work History
Genesis Experience Manager
Kot Auto Group
Victoria, BC
10.2024 - Current
- Oversaw daily operations of new and used vehicle sales team, driving sales performance.
- Collaborated with team members to ensure an organized sales floor, enhancing customer experience.
- Managed customer inquiries via phone, email, and in-person interactions promptly.
- Trained and mentored sales staff on product knowledge.
- Utilized dealership software to track inventory and process sales transactions accurately.
- Maintained vehicle condition from arrival to after-sale care, ensuring customer satisfaction and quality control.
- Coordinated with finance department for customer financing options.
- Analyzed monthly and weekly reports to assess sales performance and recommend changes for improvement.
- Ensured that all paperwork was properly filled out including invoices, warranties, registrations.
- Assisted customers during their shopping process by providing guidance on available options based on their individual needs and budget restrictions.
- Identified potential customers through cold calling, networking events, referrals.
- Analyzed customer financial profiles for automotive loan approvals.
- Prepared finance documentation for vehicle sales transactions.
- Reviewed loan applications to ensure accuracy and completeness.
- Reviewed contracts for accuracy to prevent discrepancies prior to signing by customers.
Automotive Sales Consultant
Victoria Hyundai / Kot Auto Group
Victoria, BC
10.2019 - 10.2024
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted vehicle demonstrations to highlight features and benefits.
- Collaborated with finance department to arrange customer financing options.
- Managed customer inquiries through phone, email, and in-person interactions.
- Maintained up-to-date knowledge of automotive industry trends and inventory.
- Built relationships with clients to foster repeat business and referrals.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Participated in sales training sessions to enhance product knowledge and skills.
Education
Bachelor of Arts - History
University of Victoria
Victoria06-2017
Skills
- Automotive product knowledge
- Inventory tracking
- Automotive financing
- Vehicle sales management
- CRM software proficiency
- Sales negotiation
- Sales performance enhancement
- Client relationship management
- Customer experience management
- Staff training
- Task prioritization
- Detail orientation
- Effective communication
- Issue resolution
Timeline
Genesis Experience Manager
Kot Auto Group
10.2024 - Current
Automotive Sales Consultant
Victoria Hyundai / Kot Auto Group
10.2019 - 10.2024
Bachelor of Arts - History
University of Victoria