Summary
Overview
Work History
Education
Skills
Additional Information - Note
Languages
Timeline
Generic

Jessica Bruce

Vancouver,BC

Summary

Positive, adaptable, service-oriented professional with a passion for passenger comfort and safety. Well-versed in international travel regulations and highly skilled in customer service and emergency response. Dedicated to creating a seamless travel experience for passengers, prioritizing their safety and enjoyment throughout their journey. Developed exceptional communication and problem-solving abilities within the international travel environment. Demonstrated expertise in managing diverse passenger needs and maintaining safety and comfort during long-haul flights. Seeking an opportunity to transition into a new field, leveraging valuable skills in a dynamic, customer-focused setting.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant, Compounding

Pure Integrative Pharmacy
04.2021 - 04.2024
  • Applied pharmacy point-of-sale systems to handle transactions and ensure accurate billing.
  • Demonstrated proficiency in compounding medications, following specific formulas and safety protocols.
  • Operated pharmacy management software to efficiently process prescriptions and maintain patient records.
  • Coordinated with healthcare providers to clarify prescription details and confirm medication orders.

Assistant Pastry Chef

Artisan Eats
03.2019 - 03.2020
  • Ensured consistent quality by strictly adhering to established recipes and presentation guidelines.
  • Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
  • Demonstrated strong attention to detail while executing intricate designs on pastries and desserts.
  • Trained new staff members on proper techniques, elevating overall team performance.
  • Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
  • Enhanced customer satisfaction by creating visually appealing and delicious pastries.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Managed multiple tasks simultaneously, ensuring timely completion of daily production goals.

Barista/Restaurant Server

Snug Cafe
03.2019 - 03.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Baker

Cobs Bread
04.2018 - 06.2019
  • Complied with health and safety codes to protect staff and customers.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.

Education

Associate of Arts - Baking And Pastry Arts

Art Institute Vancouver
Vancouver, BC
03.2013

Associate of Arts - Emergency Medicine

Coastal Carolina Community College
Jacksonville, NC
01.2011

Skills

  • Service Excellence
  • Cross-Functional Team Collaboration
  • Sales Expertise
  • Administrative Support
  • Strategic Organization of Workspaces
  • Adaptable Learner
  • Accurate Data Entry
  • Conflict Management
  • Financial Transaction Handling
  • Skilled in Technology Utilization
  • Relationship Building Expertise

Additional Information - Note

I have been passionate about the cannabis industry since it was a joke between stoners. Growing up in the states, I made a point to learn and in turn educate those around me on the benefits of the plant, both as a miracle drug and a sustainable resource. I feel I would be a real asset to your shop as the industry stabilizes and grows, and in turn I would be able to thoroughly enjoy my work and come back to an industry I truly love. Thank you for your consideration

Languages

English
Native or Bilingual
French
Elementary
Spanish
Elementary

Timeline

Pharmacy Assistant, Compounding

Pure Integrative Pharmacy
04.2021 - 04.2024

Assistant Pastry Chef

Artisan Eats
03.2019 - 03.2020

Barista/Restaurant Server

Snug Cafe
03.2019 - 03.2020

Baker

Cobs Bread
04.2018 - 06.2019

Associate of Arts - Baking And Pastry Arts

Art Institute Vancouver

Associate of Arts - Emergency Medicine

Coastal Carolina Community College
Jessica Bruce