Dedicated Pharmacy Assistant committed to providing exceptional patient care and support, ensuring every individual receives the necessary assistance. Proven experience as a front desk ambassador, consistently delivering outstanding customer service with a polite and positive demeanor. Highly skilled in managing guest reservations, valuables, and baggage with efficiency and attention to detail. Demonstrates a remarkable ability to thrive in fast-paced, dynamic environments, showcasing adaptability and composure under pressure.
Work History
Pharmacy Assistant
1 Year 4 Months
Shoppers Drug Mart Pharmacy | 06.2025 - Current
Dispensed medications accurately.
Handled inventory management alongside order processing.
Assisted patients at pick-up desk, ensuring exceptional service.
Assisted patients at the drop-off counter.
Maintained cleanliness and organization in the pharmacy.
Communicated procedure information effectively during phone interactions with patients.
Front Desk Supervisor
3 Years 5 Months
Quality Inn | 01.2022 - 06.2025
Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.
Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
Maintained accurate financial records by balancing cash drawers daily and conducting regular audits of transactions at the front desk area.