Jessica Bergen
Winnipeg,MB
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Level-headed Healthcare professional dedicated to providing quality patient care, companionship and support. Remains calm and effective in difficult and stressful situations. Defuses stressful situations and manages behavioral needs with grace.
Overview
7
7
years of professional experience
Work History
Health Care Aide
Fred Douglas Society
Winnipeg, MB
06.2009 - 03.2016
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Maintained clean, safe and well-organized patient environment.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Education
Certified HCA Certificate - Healthcare
Red River College
Winnipeg, MB06.2009
Skills
- Companionship and emotional support
- Patient-focused care
- Efficient and reliable team player
- Feeding assistance expert
- Dementia and Alzheimer's knowledge
- Adaptable
Timeline
Health Care Aide
Fred Douglas Society
06.2009 - 03.2016
Certified HCA Certificate - Healthcare
Red River College
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