Jessica Bejar
Reseda
Summary
Accomplished Supervisor at Coffee Bean & Tea Leaf, adept in complex problem-solving and fostering guest engagement. Enhanced team productivity and customer satisfaction through effective leadership and strong work ethic. Skilled in inventory control and food safety practices, consistently exceeding operational standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Barista
Starbucks Providence Cedars-sinai Tarzana Medical
12.2022 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Cafeteria Worker
Arete
05.2022 - 10.2022
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
Supervisor
Coffee Bean & Tea Leaf
10.2015 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Server
Pita Kitchen
01.2019 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Reseda High School
Reseda, CA01-2014
Skills
- Maintaining Cleanliness Standards
- Sanitation and Dish Cleaning
- Employee Training
- Strong work ethic
- Guest engagement
- Kitchen support
- Complex Problem-solving
- Money handling
- Inventory control
- Food service
- Food safety practices
- Food handling safety
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Timeline
Lead Barista
Starbucks Providence Cedars-sinai Tarzana Medical
12.2022 - Current
Cafeteria Worker
Arete
05.2022 - 10.2022
Server
Pita Kitchen
01.2019 - 05.2020
Supervisor
Coffee Bean & Tea Leaf
10.2015 - 05.2022
- ServSafe Food Handler Certification - National Restaurant Association.
High School Diploma -
Reseda High School
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