Evelin Mejia - Romero
Claremont,CA
Summary
Enthusiastic and detail-oriented English graduate with a strong foundation in writing, research, and critical analysis. Skilled in crafting clear, engaging content and communicating complex ideas effectively. Adept at editing, proofreading, and adapting tone and style for different audiences. Highly motivated to apply academic knowledge in a professional environment that values creativity, collaboration, and continuous learning.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks
07.2021 - Current
- Developed and implemented training programs for new baristas to enhance product knowledge and customer service skills.
- Mentored team members, fostering a collaborative environment and promoting effective communication across shifts.
- Managed cash transactions with accuracy and attention to detail using POS systems.
- Demonstrated strong multitasking abilities, time management, and adaptability under pressure.
- Conducted performance evaluations to identify areas for improvement and provided targeted feedback to staff.
- Facilitated workshops on coffee brewing techniques, increasing team expertise and product quality knowledge.
Front Desk Receptionist
Claremont Club
09.2022 - 02.2023
- Streamlined guest check-in and check-out processes for improved efficiency.
- Managed staff calendars and coordinated appointment scheduling effectively.
- Operated multi-line phone system, ensuring timely call direction to departments.
- Resolved customer inquiries and issues through exceptional service delivery.
Barista
Barnes & Noble
07.2019 - 07.2021
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Assisted customers with product selection, enhancing overall shopping experience.
- Implemented strategies for reducing wait times during peak hours, improving customer satisfaction.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ12-2025
Skills
- Effective team management
- Thoroughness in reviewing work
- Skilled in scheduling and deadlines
- Maintaining cleanliness standards
Languages
Spanish
Limited Working
Timeline
Front Desk Receptionist
Claremont Club
09.2022 - 02.2023
Barista Trainer
Starbucks
07.2021 - Current
Barista
Barnes & Noble
07.2019 - 07.2021
Bachelor of Arts - English
Arizona State University