Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Skills
References
Timeline
Generic

Jesse Pacheco

Fresno

Summary

Dynamic sales professional with extensive experience at Macy's Furniture, excelling in relationship building and sales techniques. Proven track record of enhancing customer satisfaction and loyalty through effective communication and product education. Skilled in market research and follow-up communications, driving significant sales growth and fostering lasting customer connections.

Overview

29
29
years of professional experience

Work History

Salesperson

Macy's Furniture
Fresno
07.2009 - Current
  • Assisted customers in selecting furniture that met their needs and preferences.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and issues promptly to ensure satisfaction.
  • Engaged with customers through active listening to identify their requirements.
  • Developed key customer relationships to increase sales.
  • Educated customers about products and services offered by the company.

Manager

Levitz Furniture
Fresno
06.1996 - 12.2011
  • Oversaw daily operations and staff scheduling for retail furniture department.
  • Trained and mentored team members on sales techniques and customer service skills.
  • Conducted regular staff meetings to communicate goals and performance updates.
  • Collaborated with upper management to implement new sales strategies effectively.
  • Resolved customer complaints promptly to maintain high satisfaction levels across the store.
  • Monitored staff performance and addressed issues.

Education

Bachelor of Science - Finance

Wilmington University
New Castle, DE
05-2025

Skills

  • Sales techniques
  • Relationship building
  • Market research
  • Follow-up communications
  • Customer loyalty programs
  • Active listening
  • Sales presentations

Accomplishments

  • Academic Deans List Fall 2022
  • Academic Deans List Spring of 2024

Affiliations

  • Play in recreational basketball league as player and coach.
  • Play in recreational softball league.

Languages

Spanish
Professional

Skills

  • Proficient in office 365

References

References available upon request.

Timeline

Salesperson

Macy's Furniture
07.2009 - Current

Manager

Levitz Furniture
06.1996 - 12.2011

Bachelor of Science - Finance

Wilmington University

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Jesse Pacheco