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Bisrat Mesfin Tesfaye
Toronto,ON
Summary
Proficient in customer service and problem solving, with a focus on active listening and effective communication. Committed to helping customers make informed decisions, driving positive experiences and boosting sales performance.
Overview
1
1
year of professional experience
Work History
Salesperson
Elsa Kolo
Addis Ababa, Ethiopia
05.2023 - 07.2023
- Resolved customer complaints, enhancing customer satisfaction and retention.
- Advised customers on product features and benefits, ensuring informed purchasing decisions.
- Assisted customers in selecting appropriate products or services for their needs.
- Processed orders and addressed customer inquiries across multiple channels, improving overall service experience.
Salesperson
EVO garment
Addis Ababa, Ethiopia
06.2022 - 09.2022
- Cultivated key customer relationships, contributing to increased sales.
- Guided customers in selecting garments, enhancing their shopping experience.
- Processed transactions efficiently using the point-of-sale system.
- Partnered with team members to achieve daily sales goals, fostering a collaborative environment.
- Organized inventory and restocked shelves.
Education
Bachelor of Science - Biomedical Sciences
York University
Toronto07-2027
Skills
- Customer service
- Problem solving
- Data analysis
- Research methodologies
- Microsoft Excel
- Sales techniques
- Team collaboration
- Active listening
- Sales process
- Landscape photography
- Laboratory techniques
Languages
English
Full Professional
Amharic
Native/ Bilingual
Timeline
Salesperson
Elsa Kolo
05.2023 - 07.2023
Salesperson
EVO garment
06.2022 - 09.2022
Bachelor of Science - Biomedical Sciences
York University