Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Ready for any challenge.
Hi, I’m
Jess Glashan
Edmonton,AB
Summary
Work History
Airbnb
Hospitality Coordinator
Job overview
- Manage reservations, check-ins, and check-outs of guests.
- Efficiently resolve guest complaints in accordance with policies.
- Regularly update the website content to maintain accuracy.
Kingpin Lounge
Bartender
Job overview
- Upheld sanitation protocols for bar space, glassware, & equipment.
- Prepared alcoholic beverages in accordance with standards.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Cafe Balader
Bartender
Job overview
- Ensured proper sanitation of bar area, glassware, and equipment.
- Prepared alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
Creme & Cafe
Server
Job overview
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately.
Mount Royal Tennis Club
Server
Job overview
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Concordia UniversityMontreal, QC
Bachelor Of Education
University Overview
Skills
- Mixology
- Inventory Management
- Policy Implementation
- Cash balancing
- Occupational First Aid - Level 1
- Food safety understanding
- Cultural Awareness
- Event Planning
Certification
- ProServe
- Pro Bartending School
Languages
English
Native or Bilingual
French
Native or Bilingual
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