Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
SalesAssociate

JESHE MAE BALSOMO

Spruce Grove,Canada

Summary

Detailed oriented administrative assistant with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Sales Associate

7-Eleven
Spruce Grove, Alberta
01.2022 - Current
  • Operate register and process transactions accurately and efficiently while engaging customers
  • Engaged with customers to build rapport and loyalty.


Administrative Officer II

Department of Agriculture
Iloilo City , Philippines
09.2017 - 12.2021
  • Performed monitoring and evaluation activities on the status of all projects in the Visayas region.
  • Prepared annual budgetary requirements for the office;
  • Prepared monthly and quarterly reports of the office for submission in DA Central Office.

Sourcing Associate

Transformative Digital Customer Experience (TDCX PH)
Iloilo City , Philippines
01.2022 - 07.2022
  • Call out leads generated daily and prescreen contacted leads based on set qualifiers;
  • Launch digital messaging campaigns

Marketing Assistant

OPPORTUNITY KAUSWGAN (OK) BANK, INC
Iloilo City , Philippines
06.2016 - 09.2017
  • Conducted market research and analyze consumer rating reports and questionnaires
  • Compiled product, market, and customer data to generate informed sales and profit projections.


Government Internship Program (GIP) Trainee

National Youth Commission
Iloilo City , Philippines
04.2016 - 06.2016
  • Facilitated on the youth programs of the National Youth Commissions;
  • Facilitated national youth parliament event.

Internship Student

Bureau of Internal Revenue - Legal Division
Iloilo City , Philippines
11.2016 - 03.2017
  • Drafted and edited the contract templates;
  • Delivered clerical support by handling range of routine and special requirements.

Call Center Representative – Outbound agent

SPI GLOBAL
Iloilo City , Philippines
04.2015 - 05.2015
  • Addressed clients needs, complaints or other issues with products or services;
  • Strived to meet or exceed call center metrics while providing excellent and consistent customer service

Education

Business Analysis Professional

Norquest College
10215 108 St NW, Edmonton, AB T5J 1L6
08.2022 - Current

J.D. - Law Studies

Central Philippine University
Iloilo City, Philippines
06.2017 - 06.2020

Bachelor of Science - Business Management

Central Philippine University
Iloilo City, Philippines
06.2012 - 04.2016

Skills

Administrative support

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Business Analysis Professional

Norquest College
08.2022 - Current

Sales Associate

7-Eleven
01.2022 - Current

Sourcing Associate

Transformative Digital Customer Experience (TDCX PH)
01.2022 - 07.2022

Administrative Officer II

Department of Agriculture
09.2017 - 12.2021

J.D. - Law Studies

Central Philippine University
06.2017 - 06.2020

Internship Student

Bureau of Internal Revenue - Legal Division
11.2016 - 03.2017

Marketing Assistant

OPPORTUNITY KAUSWGAN (OK) BANK, INC
06.2016 - 09.2017

Government Internship Program (GIP) Trainee

National Youth Commission
04.2016 - 06.2016

Call Center Representative – Outbound agent

SPI GLOBAL
04.2015 - 05.2015

Bachelor of Science - Business Management

Central Philippine University
06.2012 - 04.2016

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