JESHE MAE BALSOMO
Spruce Grove,Canada
Summary
Detailed oriented administrative assistant with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Sales Associate
7-Eleven
Spruce Grove, Alberta
2022.01 - Current
- Operate register and process transactions accurately and efficiently while engaging customers
- Engaged with customers to build rapport and loyalty.
Administrative Officer II
Department of Agriculture
Iloilo City , Philippines
2017.09 - 2021.12
- Performed monitoring and evaluation activities on the status of all projects in the Visayas region.
- Prepared annual budgetary requirements for the office;
- Prepared monthly and quarterly reports of the office for submission in DA Central Office.
Sourcing Associate
Transformative Digital Customer Experience (TDCX PH)
Iloilo City , Philippines
2022.01 - 2022.07
- Call out leads generated daily and prescreen contacted leads based on set qualifiers;
- Launch digital messaging campaigns
Marketing Assistant
OPPORTUNITY KAUSWGAN (OK) BANK, INC
Iloilo City , Philippines
2016.06 - 2017.09
- Conducted market research and analyze consumer rating reports and questionnaires
- Compiled product, market, and customer data to generate informed sales and profit projections.
Government Internship Program (GIP) Trainee
National Youth Commission
Iloilo City , Philippines
2016.04 - 2016.06
- Facilitated on the youth programs of the National Youth Commissions;
- Facilitated national youth parliament event.
Internship Student
Bureau of Internal Revenue - Legal Division
Iloilo City , Philippines
2016.11 - 2017.03
- Drafted and edited the contract templates;
- Delivered clerical support by handling range of routine and special requirements.
Call Center Representative – Outbound agent
SPI GLOBAL
Iloilo City , Philippines
2015.04 - 2015.05
- Addressed clients needs, complaints or other issues with products or services;
- Strived to meet or exceed call center metrics while providing excellent and consistent customer service
Education
Business Analysis Professional
Norquest College
10215 108 St NW, Edmonton, AB T5J 1L6 2022.08 - Current
J.D. - Law Studies
Central Philippine University
Iloilo City, Philippines 2017.06 - 2020.06
Bachelor of Science - Business Management
Central Philippine University
Iloilo City, Philippines 2012.06 - 2016.04
Skills
Administrative support
Budget administration
Project coordination
Documentation skills
Event Coordination
Marketing and advertising
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analysis Professional
Norquest College
2022.08 - Current
Sales Associate
7-Eleven
2022.01 - Current
Sourcing Associate
Transformative Digital Customer Experience (TDCX PH)
2022.01 - 2022.07
Administrative Officer II
Department of Agriculture
2017.09 - 2021.12
J.D. - Law Studies
Central Philippine University
2017.06 - 2020.06
Internship Student
Bureau of Internal Revenue - Legal Division
2016.11 - 2017.03
Marketing Assistant
OPPORTUNITY KAUSWGAN (OK) BANK, INC
2016.06 - 2017.09
Government Internship Program (GIP) Trainee
National Youth Commission
2016.04 - 2016.06
Call Center Representative – Outbound agent
SPI GLOBAL
2015.04 - 2015.05
Bachelor of Science - Business Management
Central Philippine University
2012.06 - 2016.04