Jerry Eseka
North York,ON
Summary
Dedicated and highly experienced Security Professional with 5+ years of proven expertise in corporate and residential security operations, emergency response, and public safety enforcement. Skilled in operating CCTV, access control, alarm monitoring systems, and handling emergency dispatch coordination for fire, police, and EMS. Strong knowledge of Criminal Code, Trespass to Property Act, WHMIS, OHS Act, and municipal by-laws. Adept at conflict resolution, de-escalation, and customer service in high-pressure environments. Recognized for ensuring the safety of people, property, and assets while maintaining professionalism and confidentiality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Supervisor
SMS Security Management Services
08.2022 - Current
- Operate and monitor CCTV, intrusion alarms, access control, and building systems to respond to emergency and non-emergency situations.
- Conduct incident investigations, write detailed reports, and maintain accurate daily security logs.
- Fostered strong relationships with local law enforcement and emergency services, streamlining incident response and ensuring community safety.
- Trained and mentored security personnel, cultivating a cohesive team environment focused on professional growth and operational excellence.
- Implemented new surveillance technologies, optimizing monitoring efforts and significantly enhancing overall site security.
- Led daily security operations for high-rise condominiums, ensuring compliance and significantly enhancing site safety and resident confidence.
- Analyzed incident reports to identify trends, driving strategic updates that resulted in measurable improvements in overall safety protocols.
- Supervise, schedule, and train over 15+ security staff, improving shift coverage reliability by 30%.
- Coordinate emergency responses with police, fire, and EMS, ensuring quick and safe resolution of incidents.
- Conducted regular patrols of facility to detect and deter security threats.
Head Security Guard
Meridian Security Solutions Inc.
11.2020 - 08.2022
- Conducted patrols and monitored building perimeters to identify fire hazards, trespassing, theft, and safety violations.
- Managed visitor screening, access card distribution, and contractor escorting, ensuring strict adherence to security policies.
- Responded to alarms, medical emergencies, and disputes, de-escalating situations effectively.
- Supervised a team of guards, ensuring compliance with security protocols and site-specific procedures.
Condominium Security Guard
Meridian Security Solutions Inc.
03.2019 - 11.2020
- Operated surveillance, CCTV, and access control systems, promptly responding to emergencies.
- Conducted facility lock-up/opening procedures, escorted unauthorized individuals off the premises, and enforced building by-laws.
- Completed incident reports, security logs, and investigation follow-ups to support management decisions.
- Delivered excellent customer service while ensuring safety and order.
Education
Infrastructure Analyst Program -
NetSoft College of Technology
Mississauga, ONOntario High School Diploma - Academy Upgrading
City Adult Learning Centre
Toronto, ON01.2020
Bachelor of Science - Computer Science
Federal University of Technology
01.2017
Skills
- Security Systems Monitoring (CCTV, alarms, access control)
- Emergency Response & Dispatch (Police, Fire, EMS)
- verbal and written communication skills
- Conflict Resolution & De-escalation
- Incident Reporting & Investigations
- Decision making & Problem Solving
- Use of force & courteous
- Patrolling & Facility Protection
- Policy Enforcement (Criminal Code, Trespass to Property Act, WHMIS, Fire Code)
- Supervising & Training Security Personnel
- First Aid, CPR/Defibrillator (AED), WHMIS, OHS Compliance
- Customer Service & Public Relations
- Microsoft Office Suite & Security Management Software
Accomplishments
- Successfully resolved 300+ resident inquiries annually with a 95% satisfaction rate.
- Reduced contractor entry delays by streamlining access control protocols.
- Trained and supervised 25+ security staff, resulting in a measurable increase in efficiency and safety compliance.
Certification
- Ontario Security Guard License (Valid)
- Emergency First Aid & CPR/AED Level C (Valid)
- WHMIS Certified
- Smart Serve Certified
- CMRAO Limited License
- CompTIA Security+ Certification
- Project Management (PMP)
- Security Analyst & QA (Training/Certificate) - NPower Canada
- Valid Ontario Driver’s License with access to personal vehicle
Timeline
Security Supervisor
SMS Security Management Services
08.2022 - Current
Head Security Guard
Meridian Security Solutions Inc.
11.2020 - 08.2022
Condominium Security Guard
Meridian Security Solutions Inc.
03.2019 - 11.2020
Ontario High School Diploma - Academy Upgrading
City Adult Learning Centre
Bachelor of Science - Computer Science
Federal University of Technology
Infrastructure Analyst Program -
NetSoft College of Technology
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