Established a strong reputation within the community for exceptional property care services, leading to enhanced business opportunities as well as increased clientele.
Expanded services offered such as luxury vacation property security checks and inspections, as well as housekeeping, maintenance and other individualized services.
Trained and motivated employees to perform daily business functions.
Bulk Delivery Driver
Peterborough This Week
06.2012 - 07.2016
Ensured timely deliveries by maintaining strict adherence to schedules and communicating effectively with dispatchers.
Provided excellent customer service with a friendly demeanor, addressing concerns promptly and professionally
Bulk Delivery Driver
The Peterborough Examiner
06.2012 - 07.2016
Minimized product damage during transit with careful loading techniques and securement methods.
Navigated heavy traffic conditions safely while consistently meeting or exceeding delivery deadlines.
Customer Loyalty Representative
The Globe and Mail
12.2008 - 12.2011
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Process Server
G.B.L.S.
03.2008 - 01.2011
Provided proof of service in form of affidavit.
Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
Machine Operator
Don Park USA
07.2007 - 11.2008
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Complied with company and OSHA safety rules and regulations.
Merchandiser/Grocery Clerk
Price Chopper
12.2005 - 05.2007
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Education
Diploma - Paralegal
Loyalist College of Applied Arts And Technology
04-2026
Skills
Excellent verbal and written communication
Team collaboration and leadership
Task delegation
Issue resolution
Customer service
Teamwork and collaboration
Creative thinking
Certification
WHMIS -March 2025
U of T Workplace Violence and Harassment -March 2025
Ontario Human Rights Code -March 2025
Ministry of Labour Health and Safety Awareness -March 2025
Accessibility for Ontarians with Disabilities Act (AODA) -March 2025