JEREMIAH VALENZUELA

Serve people, operate the pos system, clean tables

• Processed orders and sent to kitchen employees for preparation.
• Managed sections for smooth flow of guests and orders.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Answered customers' questions, recommended items, and recorded order information.
• Checked guests' identification before serving alcoholic beverages.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Suggested wine pairings to go with specific menu items.
• Took and submitted orders that accommodated customer preferences and dietary requirements.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Increased sales significantly by upselling higher-end products to customers.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Ran food from chefs to guest tables with dishes that required special serving techniques.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Rolled silverware, set up tables and polished glassware and silverware.
• Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Analyzed client feedback to adjust coaching sessions accordingly.
• Developed and maintained network of professional resources to refer clients to.
• Assisted clients in setting and achieving personal and professional goals.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
• Researched latest industry trends and developments to keep abreast of best practices.
• Taught players how to run specific game plays in order to build cohesive, structured team.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Facilitated group coaching sessions and provided individual coaching support.
• Trained athletes in proper use of equipment for safety and maximum results.
• Enforced discipline both on and off-field to lead team with highest personal standards.
• Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Utilized positive communication to encourage team and promote integrity and respect.
• Established clear benchmarks for performance and monitored individual and team progress.
• Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
• Monitored team practices to establish high level of performance.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
• Analyzed and adjusted team strategies during games to enable flexibility and maximize success.
• Analyzed and evaluated team performance metrics to identify areas of improvement.
• Provided feedback to coaches to improve teaching techniques and increase drive to succeed.

• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
• Monitored food preparation, production, and plating for quality control.
• Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
• Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
• Served consistent portions following recipes and control standards.
• Hired, trained and mentored staff to meet and exceed high quality standards.
• Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
• Coordinated kitchen activities with front-of-house staff for seamless and service.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Maintained accurate records of sales, labor and other costs.
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
• Controlled expenses and boosted profitability by managing food and labor costs.
• Maintained impressive [Number]% accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions.
• Identified and addressed customer complaints to promote satisfaction and loyalty.
• Developed and implemented standard operating procedures to maintain smooth operations.
• Controlled food costs and managed inventory.
• Maximized team productivity by expertly delegating tasks to kitchen staff.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Coordinated with vendors to guarantee timely delivery of food and beverage supplies.
• Directed food preparation and cooking activities to meet health and safety standards.
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
• Monitored adherence to corporate policies, procedures and standards as well as industry health and safety regulations.
• Monitored food inventory and supplies to prevent waste.
• Set and oversaw weekly and special event menu plans.
• Supervised food presentation and plating to enhance visual appeal.
• Planned and executed promotions and special events in close collaboration with management.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.