Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeremiah Dambo

Summary

Innovative and adaptable, bringing solid technical expertise in HTML, CSS, and JavaScript with keen eye for design and user experience. Fluent in modern front-end frameworks like React and Vue.js, alongside responsive web design practices. Committed to creating seamless, user-friendly interfaces that drive engagement and satisfaction.

Overview

3
3
years of professional experience

Work History

Associate Account Manager

Sutherland
04.2024 - 02.2025
  • Managed client accounts, ensuring timely communication and support for inquiries.
  • Assisted in developing tailored solutions to meet client needs and expectations.
  • Collaborated with cross-functional teams to enhance service delivery processes.
  • Analyzed customer feedback to identify improvement opportunities in account management practices.

Technical Support Representative

TTEC
08.2022 - 03.2024
  • Provided technical assistance to customers via phone, email, and chat platforms.
  • Resolved software and hardware issues by following established troubleshooting protocols.
  • Documented customer interactions and solutions in ticketing systems for future reference.
  • Collaborated with team members to improve response times and service quality.

Education

Bachelor of Science - Computer Science

Brandon University
Brandon, MB
05-2026

Skills

  • Business growth and retention
  • Performance tracking
  • Customer service
  • Verbal and written communication
  • HTML
  • CSS
  • Web design
  • Problem-solving

Languages

English
Native or Bilingual

Timeline

Associate Account Manager

Sutherland
04.2024 - 02.2025

Technical Support Representative

TTEC
08.2022 - 03.2024

Bachelor of Science - Computer Science

Brandon University

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Jeremiah Dambo