JEOVANNA ZUNIGA
Vacaville
Summary
Dedicated and reliable professional seeking a position where I can contribute strong organizational, communication, and customer service skills to support team success and company goals.
Overview
11
11
years of professional experience
Work History
Office Manager
Alamo Smiles
11.2024 - Current
- Verify insurance, follow up with insurance claims, call patients for re-care appointments, check patients vitals for major treatment, answering incoming calls, communicate with the doctor regarding any patients financial situations, Present treatment plans, Run social media accounts, do marketing for the office, answer to emails in a timely matter. Take x-rays if the back staff needed help, take rooms down and build trays for patients.
Office Manager
Dixon Smiles
08.2023 - 02.2024
- Verify insurance, follow up with insurance claims, call patients for recare appointments, check patients vitals for major treatment, answering incoming calls, communicate with the doctor regarding any patients financial situations, Present treatment plans, Run social media accounts, do marketing for the office, answer to emails in a timely matter, set up meetings with vendors and the doctors.
Front Desk Receptionist
Talwar Family Dentistry
10.2019 - 11.2020
- Greeting patients Answer multi-line phone calls. Benefit verification of dental insurances. Checking patients in and out making the next appointment, TX plan for the Dr and present TX to patients. Follow up on insurance claims. Work on quick fill and keep hygiene and Drs schedule full.
- Receptionist/ Managing Office
Medical Assistant Externship
Napa Valley Pediatric
09.2018 - 05.2019
- Answering calls, rooming patients, checking vitals, checking hemoglobin levels, administer vaccines, make sure the reception area and all rooms were clean, follow up with patients.
Receptionist/Managing
Napa Dental Arts
02.2016 - 03.2018
- Upkeep the receptionist area, including greeting patients Answer multi-line phone calls. Benefit verification of dental insurances. Follow up on insurance claims. Checking patients in and out making the next appointment, TX plan for the Dr and present TX to patients. Work on quick fill and keep hygiene and Dr.s schedule full.
Receptionist
Western Dental
02.2014 - 10.2015
- Answer incoming calls, check patients in and out, verifying insurances, post payments, upkeep the receptionist area clean schedule appointments and confirm as well.
Education
Licensed Esthetician -
Milan Beauty Institute
Vacaville, CA02.2023
Clinical Medical Assistant Program - undefined
Cal Regional
Fairfield, CA04.2018
Certified Nurse Assistant - undefined
Napa Adult Education
Napa, CA07.2011
High School Diploma - undefined
Napa High School
Napa, CA06.2009
Skills
- Administration of injections: ID, IM, SQ
- Taking Vitals: Measuring blood pressure, height, weight, respiration, temperature, pulse
- Oximetry
- Ability to calculate medication dosage
- Great communication skills
- Performing eye and ear irrigation/installation
- Performing visual acuity test: snellen chart
- Electrocardiogram
- Removing sutures/staples
- Venipuncture: vacuum tube, butterfly, syringe methods
- HCG test/ Urine test
- Skin punctures / blood glucose measurement
- Assisting with minor office surgery
- Sterilizing articles in Autoclave
Timeline
Office Manager
Alamo Smiles
11.2024 - Current
Office Manager
Dixon Smiles
08.2023 - 02.2024
Front Desk Receptionist
Talwar Family Dentistry
10.2019 - 11.2020
Medical Assistant Externship
Napa Valley Pediatric
09.2018 - 05.2019
Receptionist/Managing
Napa Dental Arts
02.2016 - 03.2018
Receptionist
Western Dental
02.2014 - 10.2015
Clinical Medical Assistant Program - undefined
Cal Regional
Certified Nurse Assistant - undefined
Napa Adult Education
High School Diploma - undefined
Napa High School
Licensed Esthetician -
Milan Beauty Institute
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